Relationship Excellence Specialist

7 days ago


Sydney, New South Wales, Australia AIA Full time
About AIA

AIA is a leading life insurance company that helps people live healthier, longer, better lives. We're proud to guide, support, and protect the wellbeing of over 3.5 million Australians.

Job Title: Relationship Excellence Specialist

We're seeking an experienced Relationship Excellence Specialist to join our team in supporting key Financial Adviser practices at AIA Australia.

Salary:

$85,000 - $110,000 per annum, depending on experience.

Job Description:

This role will play a vital part in building strong relationships with our advisers, providing them with excellent service, and helping them succeed in their businesses.

  • Assist with New Business, Existing Business, Product and Process related enquiries, including administration management of new business metrics.
  • Support other Premium Relationship Representatives through regular call monitoring, feedback, and analysis.
  • Build and maintain positive relationships with our advisers, engaging with them regularly to address any concerns or issues they may have.
Required Skills and Qualifications:

To be successful in this role, you'll need:

  • Prior Risk Insurance experience with a focus on compliance and quality.
  • Demonstrated ability working in high-volume, fast-paced environments.
  • Excellent communication skills, both written and verbal.
  • Well-developed rapport-building and customer engagement skills.
Benefits:

At AIA, we offer a range of benefits to support your career development and overall wellbeing, including:

  • Access to training and development programs to enhance your skills.
  • Career advancement opportunities within the organisation.
  • A comprehensive salary package, including superannuation.
Why Choose AIA?

Join a dynamic and supportive team that's dedicated to making a difference in people's lives. Apply now and take the first step towards a rewarding career with AIA.



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