Education Coordinator for Student Success

1 month ago

Melbourne, Victoria, Australia Healthscope Full time

At Healthscope, we are committed to delivering exceptional healthcare services to our patients. We are seeking a highly skilled Education Coordinator for Student Success to join our team on a permanent full-time basis.

As an Education Coordinator for Student Success, you will play a critical role in supporting the end-to-end management of student experience and associated coordinated activities across Healthscope. Your primary responsibility will be to manage various administrative tasks such as maintaining student resources, conducting feedback surveys, and analysing relevant metrics/data points on a monthly basis.

We are looking for an experienced administrator/HR administrator with a keen interest in learning and development to collaborate with State Nursing Educators and the Early Careers Program Manager to support student intake and revenue targets. The ideal candidate will have strong stakeholder engagement and influence skills, as well as intermediate to advanced computer literacy.

The salary range for this position is AU$60,000 - AU$80,000 per annum, depending on experience, plus benefits including a mix of working from home and in our office on St Kilda Road, career progression opportunities, and support from colleagues and management.

Key responsibilities include:

  • Managing the student support system: Act as the primary point of contact for staff needing administrative support for student-related issues, identifying and escalating consistent issues.
  • Fostering creative problem-solving: Apply innovative thinking to address issues and enhance the overall student experience.
  • Collaborating with stakeholders: Work closely with State Nursing Educators and the Early Careers Program Manager to support student intake and revenue targets.
  • Supporting system improvements: Collaborate with sites and education providers to implement initiatives for enhancing systems, including providing training on new technologies and practices.

To succeed in this role, you will need to meet the following requirements:

  • Relevant experience in an administration/HR administration/coordination role, working with various systems and managing multiple concurrent activities
  • Strong stakeholder engagement and influence
  • Intermediate to advanced computer literacy
  • Change management and training experience (highly desirable)

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