Customer Service Representative

4 weeks ago


South Yarra, Victoria, Australia Credit Union Australia Full time
Contact Centre Specialist Opportunity

At Credit Union Australia, we're passionate about helping our customers achieve their financial goals. We're seeking a skilled Contact Centre Specialist to join our team and provide exceptional customer service.

Key Responsibilities:

  • Deliver a superior customer experience through active listening and empathy
  • Provide accurate and timely information about our products and services
  • Identify opportunities to enhance our customer experience and promote our offerings
  • Work collaboratively with colleagues to resolve customer issues and improve service delivery

About Us:

Credit Union Australia is a customer-obsessed organisation that prioritises the needs of our members. We're committed to making a positive impact in the community and empowering our customers to achieve financial stability.

What We Offer:

A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive remuneration package.



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