Customer Service Representative
4 weeks ago
At Credit Union Australia, we're passionate about helping our customers achieve their financial goals. We're seeking a skilled Contact Centre Specialist to join our team and provide exceptional customer service.
Key Responsibilities:
- Deliver a superior customer experience through active listening and empathy
- Provide accurate and timely information about our products and services
- Identify opportunities to enhance our customer experience and promote our offerings
- Work collaboratively with colleagues to resolve customer issues and improve service delivery
About Us:
Credit Union Australia is a customer-obsessed organisation that prioritises the needs of our members. We're committed to making a positive impact in the community and empowering our customers to achieve financial stability.
What We Offer:
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive remuneration package.
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