Customer Service Representative

1 month ago


Clayton South, Victoria, Australia Repco Full time

At Repco, we're passionate about delivering exceptional customer experiences and outstanding sales results. As a Customer Service Representative - Automotive Aftermarket Expert, you'll play a vital role in helping us achieve our goal of being the number one automotive aftermarket company.

About Repco

We're part of Genuine Parts Company, a global leader in automotive parts and accessories with over 400 stores across Australasia. Our team is passionate and caring, with a customer-centric culture that drives everything we do.

Job Summary

This is an exciting opportunity to join our team as a Customer Service Representative - Automotive Aftermarket Expert. You'll be responsible for providing genuine service, building effective customer relationships, and contributing to the sales performance of our stores. If you're a passionate customer service expert with previous retail and/or customer service experience, we'd love to hear from you

Key Responsibilities:
  • Provide genuine service to customers, creating lasting impressions and moments that matter.
  • Become a superstar selling skill contributor, driving sales performance and growth.
  • Build strong customer relationships, becoming the go-to expert for our customers.
  • Work collaboratively as part of a high-performing team, contributing to store success.
  • Maintain exceptional presentation and merchandising standards of our showrooms.
  • Strive for a safe work environment, always prioritizing your safety and that of your colleagues.
Requirements:

To succeed in this role, you'll need:

  • A passion for delivering exceptional customer experiences.
  • Previous retail and/or customer service experience.
  • The physical capacity to perform duties, including handling heavy products.
  • A flexible availability and valid driver's license.
What We Offer:

We're committed to recognizing and rewarding our team members' hard work and dedication. As a Customer Service Representative - Automotive Aftermarket Expert, you can expect:

  • Recognition programs and team incentives for outstanding performance.
  • Attractive product discounts across all GPC Asia Pacific businesses.
  • An inclusive team environment where every member feels valued.
  • Ongoing training and career development opportunities.
  • Paid volunteer leave to give back to your community.
  • Access to our employee platform, MOVE, unlocking amazing discounts and benefits.
Salary Estimate:

The estimated salary range for this role is $60,000 - $80,000 per annum, based on location and experience. Please note that this is an estimate and may vary depending on individual circumstances.

Join Our Team:

At Repco, we're proud of our diverse and dynamic team. If you're a motivated and customer-focused individual who shares our passion for delivering exceptional service, we encourage you to apply. To learn more about our company and culture, please visit www.repco.com.au



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