Customer Service Representative
1 month ago
At Repco, we're passionate about delivering exceptional customer experiences and outstanding sales results. As a Customer Service Representative - Automotive Aftermarket Expert, you'll play a vital role in helping us achieve our goal of being the number one automotive aftermarket company.
About RepcoWe're part of Genuine Parts Company, a global leader in automotive parts and accessories with over 400 stores across Australasia. Our team is passionate and caring, with a customer-centric culture that drives everything we do.
Job SummaryThis is an exciting opportunity to join our team as a Customer Service Representative - Automotive Aftermarket Expert. You'll be responsible for providing genuine service, building effective customer relationships, and contributing to the sales performance of our stores. If you're a passionate customer service expert with previous retail and/or customer service experience, we'd love to hear from you
Key Responsibilities:- Provide genuine service to customers, creating lasting impressions and moments that matter.
- Become a superstar selling skill contributor, driving sales performance and growth.
- Build strong customer relationships, becoming the go-to expert for our customers.
- Work collaboratively as part of a high-performing team, contributing to store success.
- Maintain exceptional presentation and merchandising standards of our showrooms.
- Strive for a safe work environment, always prioritizing your safety and that of your colleagues.
To succeed in this role, you'll need:
- A passion for delivering exceptional customer experiences.
- Previous retail and/or customer service experience.
- The physical capacity to perform duties, including handling heavy products.
- A flexible availability and valid driver's license.
We're committed to recognizing and rewarding our team members' hard work and dedication. As a Customer Service Representative - Automotive Aftermarket Expert, you can expect:
- Recognition programs and team incentives for outstanding performance.
- Attractive product discounts across all GPC Asia Pacific businesses.
- An inclusive team environment where every member feels valued.
- Ongoing training and career development opportunities.
- Paid volunteer leave to give back to your community.
- Access to our employee platform, MOVE, unlocking amazing discounts and benefits.
The estimated salary range for this role is $60,000 - $80,000 per annum, based on location and experience. Please note that this is an estimate and may vary depending on individual circumstances.
Join Our Team:At Repco, we're proud of our diverse and dynamic team. If you're a motivated and customer-focused individual who shares our passion for delivering exceptional service, we encourage you to apply. To learn more about our company and culture, please visit www.repco.com.au
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