Sales and Customer Relationship Associate
3 weeks ago
About This Role:
We are seeking a skilled Sales and Customer Relationship Associate to join our team at TSA Group.
Key Responsibilities:
- Answer inbound calls from everyday customers, representing and promoting a wide range of Telstra products and services.
- Provide expert advice tailored to customer needs and lifestyles.
- Use effective communication skills to empathize with and understand customers.
- Confidently de-escalate any customer grievances.
- Be flexible with hours to ensure we're there when our customers need us.
Requirements:
- Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
- Strong computer literacy and multi-tasking abilities.
- Self-motivation and a desire to push yourself to new heights.
- Openness to learning new skills, implementing them, and celebrating your successes.
- Resilience and the ability to perform at your best.
- A solution-oriented mindset, always ready to resolve problems.
- A fixed internet connection and a suitable work-from-home setup.
- Availability to work Monday - Saturday, 8 am - 7 pm schedule
What We Offer:
- Unlimited Earnings Potential: Start with a base salary plus superannuation, and enjoy uncapped commissions paid fortnightly. First-year on-target earnings (OTE) are easily $80,000+
- Supportive Team Environment: Work alongside managers and senior team members dedicated to helping you succeed.
- Meaningful Work: Support everyday customers across Australia by selling solutions they truly need.
- Great Working Hours: Enjoy an 8 am- 7 pm rotating schedule (Monday- Saturday)
- Fantastic Benefits: Yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more.
- Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training.
- Work-Life Balance: After three months, and once you've mastered our training, work from home two days per week
How to Apply:
If you're ready to take the next step and build a career in a vibrant workplace while earning uncapped commissions, we want to hear from you. Please submit your application, and our recruitment team will be in touch soon.
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