Sales and Customer Relationship Associate

3 weeks ago


Brisbane, Queensland, Australia TSA Group Full time

About This Role:

We are seeking a skilled Sales and Customer Relationship Associate to join our team at TSA Group.

Key Responsibilities:

  • Answer inbound calls from everyday customers, representing and promoting a wide range of Telstra products and services.
  • Provide expert advice tailored to customer needs and lifestyles.
  • Use effective communication skills to empathize with and understand customers.
  • Confidently de-escalate any customer grievances.
  • Be flexible with hours to ensure we're there when our customers need us.

Requirements:

  • Excellent communication skills with the ability to listen, empathize, and engage in friendly conversation.
  • Strong computer literacy and multi-tasking abilities.
  • Self-motivation and a desire to push yourself to new heights.
  • Openness to learning new skills, implementing them, and celebrating your successes.
  • Resilience and the ability to perform at your best.
  • A solution-oriented mindset, always ready to resolve problems.
  • A fixed internet connection and a suitable work-from-home setup.
  • Availability to work Monday - Saturday, 8 am - 7 pm schedule

What We Offer:

  • Unlimited Earnings Potential: Start with a base salary plus superannuation, and enjoy uncapped commissions paid fortnightly. First-year on-target earnings (OTE) are easily $80,000+
  • Supportive Team Environment: Work alongside managers and senior team members dedicated to helping you succeed.
  • Meaningful Work: Support everyday customers across Australia by selling solutions they truly need.
  • Great Working Hours: Enjoy an 8 am- 7 pm rotating schedule (Monday- Saturday)
  • Fantastic Benefits: Yearly retention bonuses, awards, prizes, and discounts on health insurance, gym memberships, and more.
  • Career Growth: Regular social gatherings, ongoing professional development, career progression, and comprehensive training.
  • Work-Life Balance: After three months, and once you've mastered our training, work from home two days per week

How to Apply:

If you're ready to take the next step and build a career in a vibrant workplace while earning uncapped commissions, we want to hear from you. Please submit your application, and our recruitment team will be in touch soon.



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