Sales and Customer Support Associate

2 days ago


Brisbane, Queensland, Australia Allan Hall Business Advisors Full time
Job Opportunity

We are seeking a highly organized and customer-focused individual to join our team as a Sales and Customer Support Associate. The ideal candidate will have strong administrative skills and experience in processing orders, with the ability to juggle tasks and maintain top-tier customer service.

About Us

Mt Isa Mining Supplies is a leading provider of mining consumables, with over 40 years of industry expertise. Our company prides itself on delivering exceptional service to the mining industry, both in Australia and worldwide.

Key Responsibilities:
  • Process purchase orders efficiently, ensuring all details are accurate and up-to-date.
  • Handle ordering of contracted and COD items for purchase orders, making sure all stock is ordered and tracked correctly.
  • Screen and action sales emails, ensuring customer queries and requests are handled quickly and professionally.
  • Follow up on problem and outstanding jobs, working closely with sales and suppliers to resolve issues.
  • Monitor and follow up on open supplier purchase orders, reporting significant changes to the relevant sales team members for quick resolution.
Requirements:
  • Strong administrative skills and experience in processing orders.
  • Ability to juggle tasks and maintain top-tier customer service.
  • A proactive, problem-solving attitude with great attention to detail.
  • Great communication skills and high attention to detail.
Benefits:

The successful candidate can expect a competitive salary of $60,000 - $80,000 per annum, depending on experience, plus opportunities for professional development and growth within the company.


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