ITIL Expert Incident Resolution Lead

About imc AGimc is one of the world's leading learning technology and content providers with a global presence. We have 12 international locations and numerous award-winning solutions that support over 1200 customers, including internationally renowned brands and public organizations.We believe in hiring great people who share our passion for innovation. As...

We are seeking a seasoned Senior Incident Resolution Specialist to join our Cloud Infrastructure Services team in Australia. As a key member of our team, you will be responsible for providing expert leadership and direction in Major Incident Management and Problem Management. You will work closely with our valued customers and internal teams to ensure timely...

Software Incident Specialist RoleWe are seeking a skilled Software Incident Specialist to join our team in Melbourne, Victoria, Australia.The ideal candidate will have 2-3 years of technical experience in a support or management role, with a strong background in log and error analysis of web applications.The successful candidate will have the ability to work...

Software Incident SpecialistAt imc AG, we're seeking a skilled Software Incident Specialist to join our team. As a key member, you'll provide expert technical support to our customers across the APAC region using our cloud-based Learning Management System (LMS).ResponsibilitiesLead customer support for timely and professional issue resolutionConduct root...

Imc AG, a leading provider of learning technology and content solutions, is seeking an IT Support Specialist to join their team in Melbourne. The ideal candidate will have 2-3 years of experience in technical support or management roles, with a strong background in log and error analysis of web applications.The successful candidate will cover customers...

About Splunk IncSplunk Inc is a leading provider of software solutions for data collection, analysis, and visualization.Job Title: Senior Technical Resolution LeadSalary: $120,000 - $150,000 per yearAbout the RoleThe Senior Technical Resolution Lead will be responsible for leading high-profile technical incidents and providing strategic guidance to...

About VanguardAt Vanguard, we've been pioneering a unique approach to investment management for over 45 years. By remaining free from external shareholders, we're able to direct all our profits back into the business and minimize costs.Today, we're one of the world's largest investment management companies, serving more than 50 million investors across the...

About the RoleCome and be part of a diverse global collective of strategic and technological experts who are passionate about using technology to reimagine what's possible at Capgemini.As a Service Manager, you will be working within a varied complex role with one of our valued customers, collaborating with an accomplished team in a dynamic atmosphere.You...

About the business:A Technology business that operates nationally, offering a unique and business-critical service. They prioritize staff as individuals over numbers and are based near the CBD. This NFP organization is seeking an Incident Manager.About the position:This role is suited for an experienced Incident Manager with a strong track record of incident...

About the RoleWe are seeking an experienced Incident Management Specialist to join our team at imc AG. As a key member of our support team, you will be responsible for providing timely and professional resolution of issues and incidents for our customers in the APAC region.Key ResponsibilitiesAct as the lead to our customers in the timely and professional...

Splunk Inc is seeking a highly skilled Senior Escalation Manager to join its Global Support team within the Splunk Problem Incident and Escalation (SPIE) team. This exciting role will challenge you to solve sophisticated problems that help Splunk customers.Job DescriptionThe Senior Escalation Manager will be responsible for leading and working towards the...

At imc AG, we're looking for an experienced Software Incident Resolution Specialist to join our team in Melbourne. As a key member of our support team, you will be responsible for providing timely and professional resolution of software incidents and issues for our customers across the APAC region.The ideal candidate will have 2-3 years of technical...

About the RoleWe are seeking a skilled Cybersecurity Incident Response Expert to join our team at Rapid7. In this role, you will play a critical part in leading and supporting incident response engagements, from detection and containment through forensic analysis and remediation.Key Responsibilities:Lead and support incident response engagements, working...

About This RoleWe're seeking a highly skilled Senior Incidents Lead to join our top-tier client's Superannuation team. In this senior position, you'll play a crucial role in managing incidents and complaints within superannuation administration.Key ResponsibilitiesManage the entire lifecycle of superannuation incidents and complaints, adhering to legal and...

At Rapid7, we're seeking a highly skilled Incident Responder to join our Detection & Response Services team. As an Incident Responder, you'll be responsible for leading and supporting incident response engagements, from detection and containment through forensic analysis and remediation.About the RoleThis role involves split-time between reactive breach...

About the RoleWe are seeking a skilled Software Specialist to join our team as a Resolution Lead. As part of this role, you will be responsible for providing timely and professional resolution of issues and incidents for our customers in the APAC region.Key ResponsibilitiesActing as the lead for customer support, ensuring prompt and effective resolution of...

Incident Investigation and Root Cause Analysis ExpertAusNet Services Ltd is seeking an experienced Incident Investigation and Root Cause Analysis Expert to join our Asset Management Team. As a key member of our team, you will be responsible for leading complex asset and network-related incident investigations, identifying root causes, and recommending...

About the RoleThe Network Incident Investigations Lead is a critical position responsible for managing and leading complex investigations into network incidents. This role involves identifying root causes, recommending and implementing preventative actions, and ensuring effective resolution of issues impacting network systems.Key Responsibilities:Lead and...

AustralianSuper is a leading superannuation fund, committed to delivering outstanding results and excellent member experiences. We are seeking an experienced Resolution Leadership Expert to join our Member Sentiment team.Job OverviewThis is a senior leadership role, responsible for overseeing the delivery of exceptional member engagement and moderation on...

Launch Recruitment is seeking an experienced Enterprise Middleware Solutions Expert to join their team in Melbourne, Sydney, Brisbane, or Canberra. This is a 12-month contract role with a competitive daily rate of $1,225 per day.Job DescriptionThe successful candidate will participate in the establishment of infrastructure managed services for our government...