Data Reliability Expert

11 hours ago


Melbourne, Victoria, Australia Xero Full time

Xero, a leading cloud accounting platform, seeks a Data Reliability Expert to join their team. This role is based in Australia and offers a competitive salary of AU$120,000 - AU$180,000 per annum.

As a key member of the Data Reliability team, you will work closely with product teams to ensure the scalability and reliability of Xero's applications. Your expertise will be crucial in making informed architectural decisions, solving complex problems, and driving a culture of continuous improvement.

The ideal candidate will have 3-5 years of experience in database administration, with a focus on highly-available cloud data platforms, ideally AWS. They should also have experience using logging and monitoring solutions, such as DPA, New Relic, or Sumo Logic. Additionally, knowledge of NoSQL variants and an understanding of technical debt from an application and database perspective are desirable.

In this role, you will:

  • Consult with product teams on architectural decisions and provide technical guidance
  • Apply your skills to understand and address challenges faced by internal customers, ensuring their products are optimized for scale and reliability
  • Resolve issues, triage and solve development and production issues, and communicate the impact of the problem to stakeholders
  • Actively participate in incident response and maintain knowledge of current and emerging database technologies and methodologies
  • Maintain and monitor delivery processes, ensuring systems are running as expected and proactively working to prevent customer-facing problems

Xero values diversity and inclusion in the workplace and offers a range of benefits, including flexible working arrangements, professional development opportunities, and a supportive team environment.


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