Claims Operations Team Lead

6 days ago


Sydney, New South Wales, Australia Marsh Full time
Lead the Way in Claims Management

Marsh is seeking an experienced claims professional to join our Claims Operations team in a leadership role. As the Faith & Education Team Lead, you will be responsible for managing a team of claims professionals and overseeing the claims process for our clients.

Key Responsibilities:

  • Manage a team of claims professionals and provide guidance on claims handling and management
  • Oversee the claims process for our clients, ensuring timely and effective resolution of claims
  • Develop and implement strategies to improve claims outcomes and reduce costs
  • Collaborate with our broking teams to deliver high-quality claims management services to clients and brokers
  • Build and maintain strong relationships with clients, insurers, and other stakeholders

Requirements:

  • 2+ years' experience managing direct reports
  • Expertise in managing Industrial Special Risks and Liability claims
  • Strong technical knowledge and claims analysis skills
  • Ability to maintain and strengthen relationships with clients and insurers
  • Good negotiation and persuasion skills

About Marsh:

Marsh is the world's leading insurance broker and risk adviser, with over 45,000 colleagues operating in more than 130 countries. We serve commercial and individual clients with data-driven risk solutions and advisory services. If you are a motivated and experienced claims professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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