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Sydney: Claims Business Operations Manager

2 months ago


Sydney, New South Wales, Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time
About the Role

We are seeking an experienced Claims Business Operations Manager to lead our Claims Operations team in Sydney. As a key member of our leadership team, you will be responsible for overseeing the administration of claims, relief, and specialized claims resources and analytics.

Key Responsibilities
  • Lead several small teams to execute programs of work aligned to our strategic goals
  • Scope, champion, and deliver technology and process-based functional improvement projects and activities
  • Develop and implement efficient and effective operating procedures
  • Provide leadership and guidance to team members, including resource planning and capability development
  • Collaborate with projects and process improvement specialists to drive business improvement
Requirements
  • Proven experience in claims management, business improvement, and resource planning
  • Sound understanding of NSW Workers' compensation insurance
  • Relevant qualifications and experience in a similar role
  • Strong leadership and people management skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
About Us

NGARE EMPLOYMENT SOLUTIONS PTY LTD is a leading provider of employment solutions. We are committed to providing our employees with a career, not just a job. We offer a range of benefits, training and development opportunities, and a supportive work environment.

What We Offer
  • Competitive salary package
  • Training and development opportunities
  • Range of benefits
  • Supportive work environment
  • Hybrid working arrangements