Senior Collector

2 days ago

Brisbane, Queensland, Australia beBeeAccountant Full time $60,000 - $80,000
Debt Recovery Specialist

This is a role where you will be responsible for managing debtor portfolios, engaging with clients and internal stakeholders to collect outstanding fees. The role requires strong communication skills, excellent customer service abilities and negotiation skills.

The ideal candidate will have the ability to build rapport with clients, influence decision-making and work effectively in a fast-paced environment. Strong time management and organisational skills are essential as well as the ability to work independently and collaboratively.

  • Maintain accurate records of collection activities and all communications.
  • Meet with partners to address outstanding accounts and make recommendations as needed.
  • Escalate accounts as appropriate and work with partners to ensure credit practices align with firm standards and policies.
  • Contribute to ad hoc credit and administrative tasks as required.

About You

  • Strong written and verbal communication skills with a professional telephone manner.
  • Excellent customer service, negotiation and dispute resolution abilities.
  • Ability to build rapport and influence decision-making.
  • Confidence in working with senior stakeholders, including executive leadership.
  • Strong time management and organisational skills.

Why This Role?

  • Opportunity to work in a growing and market leading professional services firm.
  • Access to Partners and mentors to guide your career.
  • Range of health, wellbeing, social, financial and professional development benefits.

Requirements

  • Intermediate to advanced Microsoft office skills – Excel and Outlook in particular.
  • Experience in a similar role/background.

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