Technical Services Engineer

1 week ago

Melbourne, Victoria, Australia Fujitsu Full time
About the Role

We are seeking an experienced Technical Services Engineer to join our team at Fujitsu. As a key member of our technical team, you will be responsible for delivering exceptional service to our customers and driving the technical agenda of our managed End User Computing and M365 environment.

Key Responsibilities
  • Maintain the managed End User Computing environment for Fujitsu customers
  • Implement and manage Microsoft identity management solutions, including Azure AD, AD Connect, and ADFS
  • Collaborate with internal and external teams to deliver repeatable 3rd level deliverables and implement simple and medium new technologies
  • Perform implementation activities from technical designs to meet project or service delivery requirements
  • Resolve routine and ad-hoc customer enquiries and escalate issues as necessary
  • Create and maintain documentation and knowledge articles
  • Assist with the development and enhancement of relevant standards, procedures, and guidelines
About You

We are looking for a highly skilled and experienced Technical Services Engineer with a strong background in PC hardware and software, scripting, and Active Directory administration. You should have excellent documentation skills and be able to work collaboratively with internal and external teams.

Desirable qualifications include tertiary education, relevant industry certification, and experience with MAC OS operating systems using JAMF.

Why Fujitsu?

We are a global leader in technology and business solutions that transform organizations and the world around us. We value diversity, equity, and inclusion and strive to create an inclusive environment where our people can bring their full selves to work.

We offer tailored career paths, flexible work arrangements, and a range of benefits to support your professional and personal growth.

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