Information Technology Support Specialist
3 weeks ago
Rinnai Australia is a market leader in hot water, heating, cooling, and renewable energy appliances for both commercial and domestic markets.
Role OverviewWe are seeking a highly skilled Information Technology Support Specialist to join our ICT support team on a permanent full-time basis. As a vital member of the team, your primary function will be to provide internal IT support across our extensive branch network in Australia.
Key Responsibilities- To provide level 2 and 3 IT support to internal customers across multiple sites in Australia.
- To possess strong technical skills and commitment to achieve results in a fast-paced environment.
- To work collaboratively with the ICT support team to deliver exceptional service and ensure high levels of customer satisfaction.
- Tertiary qualifications in IT and/or computer science.
- Excellent communication skills both verbally and written.
- A minimum of 4 years' experience in a similar role providing level 2 and 3 IT support.
- Strong knowledge of Windows Server 2016 and above, Linux Server, Active Directory, Exchange 2016, Office365 and VMWare.
- Exposure to VoIP telephony (Avaya), Microsoft 365 (Azure Active Directory, Teams, SharePoint).
- Working knowledge of Print Servers and File Servers.
- A knowledge of modern manufacturing application stacks i.e. Solidworks, AutoCAD etc.
- Industry certification (Microsoft Server/Linux/VMware) an advantage.
- A supportive team environment with opportunities for growth and development.
- Modern premises with onsite car parking and health and wellbeing programs.
- Generous discounts across our entire product range.
$120,000 - $150,000 per annum, dependent on experience.
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