Digital Technology Specialist

2 days ago


Melbourne, Victoria, Australia Infoxchange Australia Full time
About Us

Infoxchange Australia is a not-for-profit social enterprise that harnesses technology for social justice. With over 30 years of experience, we drive positive change through innovative digital solutions.

Job Summary

We are seeking an exceptional Digital Community Lead to join our team in Melbourne. This full-time, 2-year fixed-term role will play a vital part in building the capability of the non-profit sector through our Digital Transformation Hub.

The successful candidate will be responsible for managing digital NFP communities, developing engagement strategies, and creating content schedules to sustainably build digital capability across eight areas.

This role requires a high level of interpersonal and professional communication skills, as well as the ability to work effectively with internal and external Subject Matter Experts.

Key Responsibilities:

  • Develop and manage digital NFP communities, engagement strategies, and associated content schedules
  • Collaborate with Training Designer & Lead to develop community training content
  • Work with Marketing / Communications team to promote communities and training program
  • Manage community platform and enhance features with development teams

About You (Key Selection Criteria)

To succeed in this role, you will demonstrate:

Qualifications and Specialist Expertise

  • Demonstrated success in managing large online communities
  • Ability to conceptualise, design, and develop high-quality blended community content
  • Deep knowledge of community engagement practices
  • Skilled in analytics and KPI reporting
  • Experience in graphic design, image, and video editing skills

Skills and Capabilities

  • High-level interpersonal and professional communication skills
  • Ability to work effectively with diverse stakeholders
  • Well-developed organisational skills, including prioritisation and project management
  • Experience working with digital technologies in the non-profit sector

Personal Attributes

  • Culturally inclusive and respectful approach
  • Strong collaboration and communication skills
  • Adaptability and flexibility

What We Offer

At Infoxchange Australia, we value our employees' well-being and offer a range of benefits, including:

  • Flexible work arrangements
  • Additional leave provisions
  • Health & wellbeing program
  • Benefits for new parents
  • Great learning and development opportunities
  • Employee reward and recognition program

Salary: $90,000 - $110,000 per annum plus superannuation and annual leave loading.



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