Facilities Management Coordinator

4 weeks ago

Botany Bay, Australia Evolve FM Full time

Evolve FM is a leading Indigenous-owned full-service property and integrated facilities management company in Australia. We are committed to providing exceptional service delivery and creating opportunities for our clients.

We are seeking a highly skilled Facilities Administrator to join our team. This role will be responsible for ensuring service delivery meets and exceeds client expectations, while maintaining a high level of customer interaction and service quality.

The ideal candidate will have a proven track record of delivering best practice and quality services, with excellent communication and interpersonal skills. They will also possess knowledge of local occupational health and safety requirements, as well as experience in a similar role within facilities or property management.

This is an exciting opportunity to work with a dynamic and innovative company that values excellence in service delivery. As a Facilities Administrator, you will play a key role in enhancing the reputation and image of Evolve FM through your exemplary customer interaction and service delivery.

About the Role

  • Ensure service delivery meets and exceeds client expectations and established service levels and/or benchmarks.
  • Work to defined procedures and outputs, keeping Evolve FM's image and reputation at the forefront of performance.
  • Assist the Facilities Managers with operational activities, including accounting and finance, maintenance and operations, vendor oversight, purchasing of materials, equipment & supplies, occupancy services, and helpdesk.
  • Assist in the training and inductions of contractors.
  • Oversee maintenance requests logged on the system and ensure optimum allocation of works to contractors as specified by the Contract within the financial and operational delegations set by the Client.
  • Ensure compliance checks as required by statutory regulations and industry guidelines are accurately maintained.
  • Ensure building condition and property classification data is properly managed and coordinate activities to ensure that the integrity of the equipment is maintained.
  • Proactively engage stakeholders to ensure that on-site client expectations are met and vendors are well-managed, delivering services on time and within budget.
  • Actively work to ensure that the site's financial operations are meeting or exceeding targets and control requirements.
  • Make suggestions to managers in ways to achieve service delivery efficiencies and/or cost reductions within accountabilities.
  • Assist Manager with continuous process improvement, problem-solving, and best practice reviews.
  • Delivering accountabilities assigned within KPIs and service level agreements as well as the annual operational plan for area of responsibility.

About You

  • Experience in a transferrable/related field.
  • Knowledge of local occupational health and safety requirements.
  • Good computer and software knowledge.
  • Knowledge of work health and safety requirements.
  • Track record of excellent customer service and service delivery.
  • Able to work within defined procedures and outputs.

We offer a competitive salary of $60,000 - $80,000 per annum, depending on experience. In addition, we provide a range of benefits, including:

  • Opportunities for career growth and development.
  • A supportive and inclusive work environment.
  • A comprehensive induction program.
  • Ongoing training and professional development.
  • A competitive salary and benefits package.

Aboriginal and Torres Strait Islander applicants are encouraged to apply. If you meet the above criteria and are interested in this role, please submit your application.

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