Freight Import Coordinator

1 month ago


Botany Bay, Australia people2people Full time

Operating in Australia, New Zealand and the United Kingdom, people2people are a renowned global aviation solutions provider, specialising in cargo handling, freight forwarding, and ground handling operations. With a strong global footprint and a commitment to excellence, their services cater to airlines, freight forwarders, and logistics companies.

The role involves processing inbound shipments with precision and efficiency, ensuring top-notch customer service aligned with best practices. Collaboration with Warehouse and Transport Teams is key for prompt import delivery turnaround. The position entails hands-on tasks including email management and data entry. Flexibility for a 7-day working roster, including weekends and public holidays, is required.

Key responsibilities include coordinating with airlines to obtain flight information and freight availability, invoicing and costing all import jobs within 24 hours of arrival, automating cargo consolidation processes, timely check-in of all freight received from the warehouse, maintaining accuracy in invoicing and costing, continuously improving processes to enhance productivity and profitability, and following security protocols.

The ideal candidate will possess a clear understanding of pallet sizes, weight restrictions, and knowledge of weight balancing, minimum 2 years of experience in a similar role, ability to communicate clearly and effectively with clients and colleagues, demonstrated ability to understand employees' concerns and provide alternative solutions, display a high level of customer service and maturity when dealing with customers, peers, and managers, and possess high integrity, reliability, and a collaborative approach as a team player.

We offer an attractive salary of up to $85,000 + Super, career growth opportunities, training and development assistance, and free parking on-site.



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