Audio Visual Pre Sales Solutions Expert
5 days ago
About Ricoh
Ricoh is a world-leading provider of workplace technology, dedicated to improving work life by delivering better user experiences, optimized workflows, anytime anywhere collaboration, and digital infrastructure solutions.
We harness the infinite potential of collective imagination as our daily pursuit, embracing a culture of openness and welcoming all ideas. Our purpose is to shape the future of work and the sustainability of our world, using its infinite potential to truly imagine change.
Role Overview
As the Audio Visual Pre Sales Solutions Expert, you will play a crucial role in driving sales growth by providing technical expertise and support to the sales team and customers. You will be responsible for understanding clients' Audio Visual requirements, designing customized solutions, and effectively communicating their value proposition.
Key Responsibilities:
- Collaborate with sales personnel, AV engineers, and clients, including site visits when required, to assess project information and requirements.
- Support the sales team by providing technical assistance in the creation, qualification, and validation of proposals.
- Design and document customized AV solutions, including an accurate BOM, that not only meet the specific client needs but ensure optimal performance and functionality.
- Collaborate with the sales team to identify and qualify sales opportunities, providing technical expertise throughout the sales process.
- Conduct product demonstrations and presentations to showcase the features and capabilities of our solutions.
- Customer-facing technical presales support.
Requirements
- Proven ability in delivering Audiovisual and/or ITC designs.
- High level of competency with the following software:
- MS Office suite (Microsoft O365 Business) - including Excel, Word, Outlook, PowerPoint, Teams, OneDrive, and SharePoint.
- Visio and/or CAD.
- Professional PDF editing application (Bluebeam, Adobe, or similar).
- At least 3 years' experience in a similar role.
- At least 5 years' experience in commercial AV/ITC integration.
What We Offer
We take pride in giving back for your contribution to our success. We offer a range of benefits, including:
- Paid Parental Leave.
- Purchased Leave Scheme.
- Participation in our RedE recognition program.
- Free income protection cover.
- Wellness program.
- Novated leasing.
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