Healthcare Centre Representative
3 weeks ago
We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of medical centres and independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations annually, offering a lifetime of holistic care to our patients.
The RoleWe are looking for a Casual Medical Receptionist to be a key team member working collaboratively within the practice, providing high-quality customer service to all patients. This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting healthcare professionals, and general administration duties.
Key Responsibilities- Greeting patients and welcoming them into our Centre.
- Collecting and entering patient details into the database.
- Scheduling appointments when required.
- Answering telephone calls and enquiries.
- Administration support and other ad-hoc duties.
- Exceptional customer service skills with previous customer service experience an advantage.
- Excellent communication skills including a professional and personable telephone manner.
- Detail-oriented.
- Ability to multi-task and prioritise.
- Knowledge of Pracsoft/Medtech is an advantage.
- Ability to work as part of a multifaceted team and independently.
- Neat and professional presentation.
- A dynamic work environment rooted in purpose and values.
- Ample training, development opportunities, and internal growth pathways.
- The chance to make your mark in a company dedicated to fostering Australia's well-being.
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Healthcare Customer Service Representative
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Healthcare Administrator Assistant
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