Healthcare Centre Representative

3 weeks ago


Carlton, Victoria, Australia ForHealth Group (Dayforce) Full time
About ForHealth Medical Centres

We're a trailblazer in delivering top-notch, accessible healthcare, boasting an expansive network of medical centres and independent health practitioners nationwide. Together, we contribute to more than 7 million patient consultations annually, offering a lifetime of holistic care to our patients.

The Role

We are looking for a Casual Medical Receptionist to be a key team member working collaboratively within the practice, providing high-quality customer service to all patients. This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting healthcare professionals, and general administration duties.

Key Responsibilities
  • Greeting patients and welcoming them into our Centre.
  • Collecting and entering patient details into the database.
  • Scheduling appointments when required.
  • Answering telephone calls and enquiries.
  • Administration support and other ad-hoc duties.
Requirements
  • Exceptional customer service skills with previous customer service experience an advantage.
  • Excellent communication skills including a professional and personable telephone manner.
  • Detail-oriented.
  • Ability to multi-task and prioritise.
  • Knowledge of Pracsoft/Medtech is an advantage.
  • Ability to work as part of a multifaceted team and independently.
  • Neat and professional presentation.
Our Values
  • A dynamic work environment rooted in purpose and values.
  • Ample training, development opportunities, and internal growth pathways.
  • The chance to make your mark in a company dedicated to fostering Australia's well-being.


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