Case Manager
7 days ago
About Anglicare
Anglicare is a leading provider of community services, dedicated to breaking the cycle of intergenerational poverty for children, young people, and families. Our mission is to serve vulnerable communities in the ACT, regional and rural NSW, with a focus on cultural inclusivity and trauma-informed care.
About the Role
We are seeking a skilled Case Manager to join our Child, Youth and Family Services team at Goulburn. As a key member of our team, you will work collaboratively with clients experiencing complex issues, aiming to reduce risks and create positive change. Your primary responsibility will be to deliver client-focused and outcome-based services, working closely with families to meet their needs.
Key Responsibilities
- Advocate for the needs of Aboriginal people, contributing to cultural case plans.
- Commit to trauma-informed care under the Sanctuary model, integrating it into your daily work.
- Foster respectful relationships with stakeholders, government departments, and the community for seamless service delivery.
- Develop and implement case plans in collaboration with families and other service providers.
- Ensure that the voices of clients and families are heard in case planning and goal setting.
- Work respectfully to ensure that case plan goals are achievable and realistic.
- Support and engage parents and children attending playgroup.
Requirements
- Relevant qualifications in the Human Services field (Diploma of Community Services or equivalent; Degree qualifications preferred).
- Practical experience in working with vulnerable families and an ability to identify children and young people at risk.
- Demonstrated expertise in client-centred case management.
- Knowledge of the Community Services sector, trauma and its impacts, crisis impacts on families, child protection issues, and legislation.
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