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IT Technical Specialist
3 weeks ago
We are seeking a technical expert to provide first and second level IT support via various channels. This individual will be responsible for diagnosing and repairing hardware, software, and network components.
- Provide technical assistance to clients via phone, email, and remote tools
- Diagnose and repair laptops, desktops, monitors, and printers
- Install and troubleshoot software, hardware, and network components
- Support multiple operating systems and virtual environments
- Manage users and mailboxes in Active Directory
- Triage complex issues and conduct root cause analysis
This role requires strong technical skills, excellent communication, and problem-solving abilities.
Key Responsibilities:
- Technical Support
- Hardware Repair and Maintenance
- Software Installation and Troubleshooting
- Network Administration
- User Management
Required Skills and Qualifications:
- 1-2 years of experience in IT support, help desk, or field technician roles
- Solid experience with hardware break/fix and PC builds/upgrades
- Strong Office 365 skills (Outlook, Exchange, Teams)
- Familiarity with Active Directory and Windows/Linux OS
- Great communication and fault-resolution skills
Benefits:
- Competitive salary and benefits package
- Opportunity to work with a global leader in IT services
- Professional development and growth opportunities
About Us:
We value precision, speed, and service in our work and believe that this is reflected in the quality of our team members. We are committed to being a diversity confident recruiter and encourage applications from people from a diverse range of backgrounds.
