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2 days ago
The ERP Systems Administrator will play a key role in ensuring the seamless operation of our ERP system, Authority. This involves managing the administration, configuration, and monitoring of the system, as well as preparing for the Altitude migration.
">Key Responsibilities:">- System Administration: Manage the administration, configuration, and monitoring of the Council's ERP system (Authority) and prepare for the Altitude migration.
- Patching and Upgrades: Apply patches, upgrades, and fixes, ensuring minimal disruption to business operations.
- System Performance and Security: Maintain system performance, security, and compliance, including user access and audit controls.
- Technical Support: Provide technical support and troubleshooting for ERP-related incidents and issues.
- Collaboration and Communication: Work with vendors, business stakeholders, and the Digital Technology team to deliver system enhancements and improvements.
- Documentation and Testing: Maintain up-to-date system documentation, technical guides, and process records. Support testing and change management activities associated with ERP projects.
- A degree in Information Technology, Computer Science, or a related discipline (or equivalent experience).
- Demonstrated experience in ERP system administration (ideally Civica Authority or similar platforms such as TechnologyOne).
- Strong knowledge of database management (SQL Server), application patching, upgrades, and system monitoring.
- Experience with cloud environments, particularly SaaS-based ERP solutions.
- Solid understanding of integration platforms, system security, and user access management.
- Excellent troubleshooting and problem-solving skills with the ability to manage incidents and deliver timely resolutions.
- Strong communication and documentation skills with the ability to work collaboratively across teams.
- A demonstrated commitment to continuous improvement and staying current with ERP technologies and practices.
This is an exciting opportunity to contribute to the development of our technology systems. If you have the required skills and experience, please submit your application via the online portal.
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