Claims Professional

11 hours ago


Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $120,000

We are seeking a highly skilled and experienced professional to fill the role of Property Claims Consultant. This is an exciting opportunity for someone who is passionate about delivering exceptional service to clients and has a deep understanding of the insurance industry.

About the Role
  • This position involves managing a portfolio of Strata claims, liaising with various stakeholders, and upholding the company's reputation for excellent service.

The successful candidate will be responsible for overseeing a range of claims-related activities, including negotiation, assessment, and settlement.

Your Key Responsibilities
  1. Manage a diverse portfolio of Strata claims, ensuring timely resolution and high levels of client satisfaction.
  2. Liaise with builders, assessors, brokers, and strata managers to achieve outstanding service standards.
  3. Support the Claims Leadership and State Management team in achieving business objectives.
  4. Maintain compliance with industry regulations, internal policies, and AFS Licence conditions.
  5. Develop strong relationships with industry professionals, including builders, engineers, brokers, and strata managers.
About You
  • A proven track record in Property claims management is essential.
  • Experience in Home & Contents, Loss Adjusting, and Building Restoration claims is also considered valuable.
  • You possess strong interpersonal and communication skills, with the ability to influence and build relationships.
  • You have problem-solving and decision-making capabilities.
  • You share a customer-focused mindset with commitment to service excellence.


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