Claims Professional

2 days ago


Melbourne, Victoria, Australia beBeeCustomerFocused Full time $60,000 - $90,000
Job Title: Claims Professional

We are seeking a skilled and compassionate Claims Professional to manage a portfolio of workers compensation claims. This role involves delivering exceptional service to injured workers and employers.

  • To be successful in this position, you will need to provide early, timely and personal customer-focused and empathetic service to injured workers and employers.
  • You will also be responsible for proactively and effectively managing all aspects of a caseload of worker's compensation claims within the legislation and compliance guidelines.
  • The desired outcome is to deliver the desired customer experience to all stakeholders and manage the end-to-end outcomes for a portfolio of cases.
  • You will be required to provide accurate and complete information that is consistent and easy to understand (including options about any claim, entitlements, obligations and responsibilities).

About You:

  • Able to work in a fast-paced, high-pressure environment with competing priorities such as customer service, medical reception or call centre.
  • Strong PC skills with the ability to quickly pick up new systems and processes.
  • Excellent communication skills, with the confidence to engage and influence a variety of stakeholders.
  • Empathetic, resilient and solutions-focused when managing complex or sensitive situations.
  • Proactive, self-motivated and able to think creatively to overcome challenges.
  • High attention to detail, with strong organisational and time management skills.

About the Role:

This role is an equal opportunity employer so by coming to work here, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and respected.


  • Claims Professional

    2 days ago


    Melbourne, Victoria, Australia beBeePropertyClaims Full time $90,000 - $120,000

    The Property Claims Specialist role is an exciting opportunity to join our dynamic claims team. In this position, you will be responsible for managing property claims from end-to-end, working across a diverse portfolio that includes both intermediated and direct customers.This challenging and rewarding role requires strong analytical skills, attention to...


  • Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $120,000

    We are seeking a highly skilled and experienced professional to fill the role of Property Claims Consultant. This is an exciting opportunity for someone who is passionate about delivering exceptional service to clients and has a deep understanding of the insurance industry.About the RoleThis position involves managing a portfolio of Strata claims, liaising...

  • Claims Professional

    2 days ago


    Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $110,000

    Job Title: Claims SpecialistDescription:We are seeking an experienced and detail-focused professional to fill the role of Assistant Claims Manager. This key position is responsible for assessing light vehicle warranty claims, ensuring appropriate costings, and determining coverage in line with policy terms.Main Responsibilities:Review and assess light...

  • Claims Professional

    7 days ago


    Melbourne, Victoria, Australia beBeeSpecialist Full time $80,000 - $120,000

    Insurance Claims SpecialistThis is an exceptional opportunity to drive a seamless and empathetic claims process for Hostplus members, transforming their retirement journey.Manage end-to-end claims processes, maintain strong relationships with stakeholders, and drive continuous improvement.Handle Total and Permanent Disablement (TPD), Income Protection (IP),...


  • Melbourne, Victoria, Australia beBeeClaimsManagement Full time $80,000 - $96,000

    Claims Consultant Job DescriptionThe successful candidate will be responsible for the proactive management of claims and delivering exceptional satisfaction to key partnerships.Ensure legitimate claims are paid in accordance with policy conditions, providing technical expertise and management.Seek approval on all Claim Declinatures before they are issued to...


  • Melbourne, Victoria, Australia beBeeClaims Full time $80,000 - $105,000

    Strata Claims ProfessionalWe are seeking a skilled professional to join our team as a Strata Claims Specialist. As a key member of our claims management team, you will play a critical role in managing and resolving strata-related claims.Your primary responsibility will be to assess and investigate claims, identifying the cause and extent of damage, and...


  • Melbourne, Victoria, Australia beBeeClaims Full time $85,000 - $110,000

    Be a part of a dynamic team where you can utilise your expertise to deliver exceptional results in the field of claims management.About the RoleThis is an outstanding opportunity for a highly motivated and organised individual who possesses excellent communication skills and can work effectively under pressure.Your Key ResponsibilitiesManage lodgements and...

  • Claims Professional

    6 days ago


    Melbourne, Victoria, Australia beBeeClaims Full time $101,784 - $108,468

    Role OverviewA dedicated professional is required to deliver a seamless experience for customers navigating life challenges. The successful candidate will manage claims end-to-end with professionalism and empathy, ensuring timely and accurate payments.Key ResponsibilitiesInterpreting policy terms and analysing medical and financial documentation to ensure...


  • Melbourne, Victoria, Australia beBeeClaims Full time $80,000 - $124,999

    Job OverviewThis role involves the management of a portfolio of complex and sensitive liability claims.The key responsibilities include efficient claim processing, accurate completion and validation of claims, interpreting policy coverage, establishing and maintaining good client relationships, ensuring compliance with relevant statutory guidelines and...


  • Melbourne, Victoria, Australia beBeeClaims Full time $90,000 - $130,000

    Job RoleThe primary objective of a Claims Examiner is to conduct thorough and timely assessments of claims. This involves processing claims in accordance with established protocols, maintaining clear communication with clients, and upholding exceptional customer service standards even in challenging situations.Process claims efficiently and in compliance...