Manager Building Inspections

Manager Building Inspections – Class 1, Building Operations – Building Compliance, Building Commission NSW

• Parramatta with hybrid working – weekly attendance required
• Full Time Ongoing role

The new Building Commission NSW has been established after the NSW Government recognised the substantial progress made by Fair Trading and the Office of the Building Commissioner in delivering once-in-a-generation reforms of the building and construction industry. The new commission will not only be the industry regulator, but also a collaborator with consumers and industry to ensure standards, capabilities, capacity and resilience continue to be lifted across the sector to deliver quality housing and meet the state's housing targets.

The Building Commission NSW is an outstanding place to work due to its commitment to innovation, collaboration and professional development. With a focus on transparency and accountability, the commission cultivates a culture of integrity and responsibility.

Those who join the organisation can be confident in contributing to meaningful work that positively impacts the built environment and the greater community, making it an exciting and fulfilling place to build a career.

This is a fantastic opportunity to join the next phase of the Building Commission within NSW.

An exciting opportunity has arisen within the Building Operations, Building Compliance team. The Building Compliance team is responsible for proactive compliance, inspections and audits of Class 1 buildings. The team also investigates complaints and referrals relating to non-compliant building work, issues rectification orders under various Acts (pre or post occupation).

• Leading, managing and undertaking strategic, targeted and risk-based audit programs, including comprehensive desktop reviews and on-site inspection, to detect and deter non-compliance and increase quality and standards within the NSW building industry
• Leading, manage complaints lodged against building contractor for defective work, including comprehensive desktop reviews and on-site inspection, to detect major defects and non-compliance to increase quality and standards within the NSW building industry and uplift consumer confidence
• Managing high profile and contentious audits, investigations, complaints, reviews and/or policy issues relevant to the business area and provide strategic advice/recommendations to senior officers to inform decision making
• Developing, refining and maintaining a compliance-based risk assessment framework and undertake regular analysis of relevant datasets and other sector trends to minimise risk and maximise safety in the NSW home building industry
• Determining team priorities and allocating resources to ensure that compliance activities are carried out efficiently and timely in accordance with the organisation
• Providing high level specialised building expertise and expert advice, reports and recommendations to inform decision making and support the organisation to meet its objectives
• Communicating effectively and providing timely expert advice and support to key internal and external stakeholders to achieve improved industry outcomes
• Leading and driving team management, work planning, coaching and professional development activities to align resources to deliver priorities and a positive customer and employee experience
• Effectively maintaining statistical data, records and outcomes and provide timely and accurate reporting of activities undertaken
• Providing advice to senior management, regarding significant issues, industry developments, critical milestones, and identification of options that contribute to the Department's regulatory plans
• Developing and maintaining effective and collegiate relationships with both internal and external stakeholders including key industry bodies
• Maintaining awareness of relevant issues, obligations, insights, challenges, industry trends and practices and opportunities to identify, evaluate, recommend and deliver innovative solutions that optimise outcomes

• Demonstrated expertise and knowledge of the Building Code of Australia and legislation, regulation, policies and practices
• Demonstrated practical experience in one or more areas of building regulation
• - Builder/Trade background
• - Clerk of works
• - Site Supervision
• - Technical dispute resolution

If you'd like to know more about this role, please contact Donald van Keimpema at Donald.vanKeimpema@customerservice.nsw.gov.au.

What we need from you

An up-to-date CV and a brief cover letter (2 page maximum) outlining how your skills and experience are aligned to the role.

Salary Grade 11/12, with the base salary for this role starting at $149,739 base plus superannuation

Closing Date: Tuesday, 23 September 2025 (09:59am)

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact afrah.ahmedsaied@customerservice.nsw.gov.au or 02 9494 8351.

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