Customer Experience Specialist

Job Role: Quality Assurance SpecialistQuality assurance is a critical component of delivering exceptional customer service and ensuring compliance with industry regulations.Key Responsibilities:Conduct thorough reviews to identify policy breaches, process gaps, and potential risks that may impact our services.Share findings with leadership and provide...

Customer Experience SpecialistWe are seeking a skilled professional to join our team as a Customer Experience Specialist, playing a pivotal role in delivering exceptional service to customers.About the Role:This is an exciting opportunity for someone who thrives in customer-centric environments and is passionate about providing top-notch support.Key...

About the RoleFull Time position (35 hours/week)Contract until September 2026Offices based in PenrithThe Customer Experience Representative (CER) is responsible for providing best practice customer service primarily via inbound calls and email correspondence made to the Customer Experience Team, within a high-volume environment.Key areas of responsibility...

Job OpportunityWe are seeking a highly skilled and customer-focused Customer Support SpecialistThis role provides Tier 1 support and advice to users across multiple locations and applications, promoting a customer-centric approach and meeting business priorities.The Customer Support Specialist will provide service support and advice in response to inquiries,...

We are seeking a Customer Care Specialist to join our team.About the RoleThis is a permanent, part-time position working 20 hours a week. Four hour shifts daily, Monday to Friday with flexible working available.Our contact centre hours of operation are Monday to Friday 8am to 8pm and Saturday 9am to 5pm.Engage with customers within our quality guidelines...

With more than 30 years in the employment services industry, WISE Employment is a not-for-profit organisation that has been inspiring, transforming and empowering people by connecting them with employers in numerous industries. The Customer Experience Consultant (CEC) is the first point of contact and a welcoming voice for our customers.Based in Penrith,...

Customer Service Representative Job Description">As a key point of contact for sales and service enquiries, you will provide exceptional customer service in each interaction. You will work within a friendly and inclusive team to ensure customer expectations and requirements are met.">What We're Looking For">A positive attitude with a willingness to grow and...

About the OpportunityWe are looking for a highly skilled professional to join our team as a Customer Care Specialist.The ideal candidate will have excellent customer service skills, be able to manage complex orders and provide timely resolutions to customer complaints.Key responsibilities include:Order Management: Manage the full quote-to-cash order process,...

At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and...

About this role:A Guest Services Attendant is responsible for maintaining the cleanliness and presentation of guest areas, including bathrooms, wet areas and guest rooms.Key responsibilities include:Maintaining high standards of cleanliness and presentation in all guest areasElevating the guest experience by proactively engaging with guests to anticipate...