Robotics Technical Support Professional
2 days ago
- Provide technical support and assistance to customers via phone, email, and chat mediums.
- Collaborate with on-site robotics technicians and engineers to troubleshoot and resolve technical issues.
- Participate in live troubleshooting sessions via conference bridge to resolve critical issues affecting the customer experience.
- Contribute to the continual improvement of our processes and procedures.
We offer a comprehensive training program and a thorough internal training program to ensure your success in this role. If you are a motivated and detail-oriented individual with a passion for problem-solving, we encourage you to apply.
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Robotics Technical Support Specialist
2 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled and experienced Robotics Technical Support Specialist to join our team at Amazon Robotics. As a member of our global support team, you will be responsible for providing technical assistance and resolving complex issues related to robotic systems.Key Responsibilities:Deep-dive analysis of technical issues escalated by...
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Robotics Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout Amazon Support Services Pty Ltd - D05We are seeking a talented Robotics Technical Support Specialist to join our rapidly expanding team in Australia. As an integral part of our global 24/7 support coverage, you will be responsible for providing expert technical support via tickets, phone, and chat mediums.Your primary goal will be to troubleshoot and...
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Robotics Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleAs a Global System Troubleshooter at Amazon Robotics, you will be part of a dynamic team dedicated to providing exceptional technical support services. This role requires strong problem-solving skills, a passion for learning, and the ability to navigate complex systems.About the TeamWe are a global team of robotic system specialists in the US,...
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled Technical Support Engineer to join our rapidly expanding Robotics Technical Support team as an Engineer.Job DescriptionThe successful candidate will be responsible for:Deep-dive analysis and resolution of technical issues escalated by Amazon Robotics Facilities;Utilizing multiple data sources, dashboards, and logs to...
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAt Amazon Support Services Pty Ltd - D05, we are seeking a talented Technical Support Engineer to join our rapidly expanding Robotics Technical Support team as an Engineer. As a key member of our team, you will play a vital role in providing exceptional technical support and services to our customers.About the RoleThe ideal candidate will have experience...
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Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our Amazon Robotics team. As a key member of our operations team, you will be responsible for troubleshooting and resolving technical issues that impact our robotic systems.Key ResponsibilitiesTroubleshoot complex technical issues using multiple data sources and...
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAmazon Support Services Pty Ltd - D05 is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will play a critical role in providing exceptional technical support and solutions to our customers.About the RoleThe ideal candidate will have experience troubleshooting and debugging systems, services, or platforms....
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleAre you a problem-solver with a passion for technology and teamwork? Do you enjoy understanding complex systems and finding innovative solutions to technical issues? We are seeking an experienced Technical Support Engineer to join our rapidly expanding Robotics Technical Support team at Amazon Robotics.Key Responsibilities:Deep-dive into...
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Robotics Technical Support Specialist
1 month ago
Melbourne, Victoria, Australia Amazon Full timeJob DescriptionAmazon Robotics is seeking a skilled Technical Support Engineer to join our rapidly expanding Robotics Technical Support team. As a key member of our team, you will be responsible for deep-diving, analyzing, and resolving technical issues that are escalated by our various facilities.Key Responsibilities:Deep-dive, analyze, mitigate or resolve...
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Robotics Integration Engineer, Technical Lead
3 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a highly skilled Robotics Change Management Engineer to join our team at Amazon Support Services Pty Ltd - D05. This role is a fantastic opportunity for an experienced professional to utilize their technical expertise in system configurations, service integrations, and testing of software deployed at Amazon Installations around...
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Amazon Robotics Technical Support Specialist
2 days ago
Melbourne, Victoria, Australia Amazon Full timeJob SummaryWe are seeking a highly skilled Technical Support Engineer to join our Amazon Robotics team in Melbourne. As a key member of our technical support team, you will be responsible for providing exceptional technical support and assistance to our customers. This is an excellent opportunity to join a dynamic and growing company with a strong commitment...
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Robotics Change Management Professional
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout Amazon Support Services Pty Ltd - D05We are a forward-thinking organization dedicated to harnessing cutting-edge robotics and software innovations to tackle real-world challenges that transform our customers' experiences globally.Key Job Responsibilities:Lead multiple robotics implementation, upgrade, and enhancement projects to ensure program goals...
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Robotics Technical Operations Director
1 month ago
Melbourne, Victoria, Australia Amazon Commercial Services Pty Ltd Full time{"Key Responsibilities": "Manage, Recruit, Interview, Hire, Coach, and Mentor Directs- Ensure directs are up-to-date with company policies, procedures, and regulations, while meeting established productivity targets.- Actively work to encourage, motivate, and collaborate direct reports to reach agreed goals, while fulfilling their job responsibilities and...
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Senior Robotics Support Specialist
2 days ago
Melbourne, Victoria, Australia Amazon Full timeAmazon is seeking an experienced Senior Robotics Support Specialist to join our team. As a key member of our robotics support team, you will be responsible for providing technical expertise and support for our robotic systems. We are looking for someone with strong technical skills and experience in robotics, software engineering, and customer service.About...
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Robotics Technical Support Manager
2 months ago
Melbourne, Victoria, Australia Amazon Commercial Services Pty Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Support Manager to lead our Robotics team in Melbourne, Australia. As a Technical Support Manager, you will be responsible for managing a team of technical support engineers, ensuring that they have the necessary skills and knowledge to provide excellent support to our customers.Key...
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Robotics Expert
2 days ago
Melbourne, Victoria, Australia Stryker Full timeJob Title: Robotics ExpertWe are seeking a highly skilled Robotics Expert to join our team at Stryker, working on complex knee and hip operations. This role offers a unique chance to progress your career with a leading global medical device company.The Position:Collaborate with surgeons and hospital staff to optimize the use of medical devices during...
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Robotics Integration Specialist
4 weeks ago
Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled Robotics Change Management Engineer to join our team at Amazon Support Services Pty Ltd - D05. In this role, you will work on system configurations, service integrations and testing of software deployed at Amazon Installations around the world which utilize our mobile robotics platform.Key Responsibilities:Oversee...
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Senior Robotics Technical Support Specialist
4 weeks ago
Melbourne, Victoria, Australia Amazon Full timeWe are seeking a highly skilled and experienced Senior Robotics Technical Support Specialist to join our rapidly expanding team in Australia. In this role, you will be responsible for providing remote technical support via tickets, phone, and chat mediums to customers worldwide.Key Responsibilities:Deep-dive into complex technical issues, analyze, mitigate...
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Melbourne, Victoria, Australia Amazon Commercial Services Pty Ltd Full timeAbout the Role:We are seeking an experienced Technical Leadership Manager to lead our Robotics and Automation team in Melbourne, Australia. As a manager, you will be responsible for recruiting, coaching, and mentoring a team of engineers to resolve technical issues and maintain Amazon's robotic services, applications, and platforms.Key...
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAre you passionate about driving innovation and excellence in robotics change management? Do you have a talent for problem-solving through technical collaboration?About the RoleIn this exciting role at Amazon Support Services Pty Ltd - D05, you will work closely with our global team to develop cutting-edge robotics solutions that drive customer satisfaction...