Robotics Technical Support Professional

2 days ago


Melbourne, Victoria, Australia Amazon Full time
Key Responsibilities
  • Provide technical support and assistance to customers via phone, email, and chat mediums.
  • Collaborate with on-site robotics technicians and engineers to troubleshoot and resolve technical issues.
  • Participate in live troubleshooting sessions via conference bridge to resolve critical issues affecting the customer experience.
  • Contribute to the continual improvement of our processes and procedures.

We offer a comprehensive training program and a thorough internal training program to ensure your success in this role. If you are a motivated and detail-oriented individual with a passion for problem-solving, we encourage you to apply.



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