Insurance Industry Professional
6 days ago
IAG is seeking an experienced Insurance Industry Professional to join their team in Australia.
This role involves supporting customers through effective complaints management processes and providing expert advice on resolutions.
As a key member of our team, you will work closely with customers to understand their needs and provide tailored solutions.
About the Job
We are looking for someone who possesses strong customer service skills and can thrive in a fast-paced environment.
You will demonstrate resilience, empathy, and excellent communication skills to ensure positive customer outcomes.
Responsibilities
- Provide expert advice to customers on effective complaints management processes
- Support positive customer outcomes through collaborative problem-solving
- Maintain a customer-centric mindset and communicate effectively
On Offer
- Competitive salary range of $90,000 - $110,000 per annum
- Enhanced superannuation with 13% as standard
- Up to 50% off personal insurance, including home and motor insurance
- Industry-leading 20 weeks paid parental leave available from the day you start
Location and Work Environment
Multiple positions available across Australia, offering a dynamic and supportive work environment.
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