Current jobs related to Customer Experience Transformation Leader - Sydney, New South Wales - beBeeGovernmentAffairs

  • Transformation Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTransformation Full time $180,000 - $250,000

    Job SummaryWe are seeking a seasoned leader to spearhead process transformation and customer experience initiatives. The ideal candidate will have extensive expertise in process design, transformation, and customer experience leadership. We offer a dynamic work environment that fosters growth, innovation, and collaboration.Key Responsibilities:Lead...

  • Transformation Partner

    2 weeks ago

    Sydney, New South Wales, Australia Group Transformation Full time

    **Transformation Partner- Permanent Opportunity- Flexible working options: Surry Hills/NorwestOpportunity to grow and learn with the group**We are Woolworths GroupWe are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose - 'to create better experiences together...

  • Technical Experience Pioneer

    1 week ago

    Sydney, New South Wales, Australia beBee Leader Full time $120,000 - $180,000

    Transform the Future of Customer ExperiencesWe're a global leader in creating dynamic, smart, personalized, and engaging customer experiences. Our innovative solutions empower brands to drive meaningful connections with their customers.As a Technical Product Manager, you will be at the forefront of this revolution. You will bridge the gap between business...

  • Director of Customer Experience Transformation

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomerEngagement Full time $180,000 - $250,000

    Transform Your Career with a Strategic Leadership RoleJob Description:This is an exceptional opportunity to spearhead the development and execution of data-driven strategies that revolutionize customer engagement. As a senior leader, you will be responsible for driving business growth by leveraging data analytics, personalization, and cutting-edge...

  • Group Agility Transformation Lead

    2 weeks ago

    Sydney, New South Wales, Australia Group Transformation Full time

    Hyrbid working arrangements with Norwest and Surry Hills office locations- Highly collaborative role with great visibilityDrive a culture of continuous improvement & innovation**We are Woolworths GroupWe are Woolworths Group. 200,000+ bright minds, passionate hearts, and unique perspectives across Australia and New Zealand. Connected by a shared Purpose -...

  • Customer Experience Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTransformation Full time $120,000 - $150,000

    Lead Strategic Priorities in the Digital AgeWe're seeking a seasoned leader to join our Space & Range Team as the Head of Customer Range on a 12-month fixed-term contract. As a key member of our leadership team, you'll be responsible for driving the transformation of our range capability and delivering exceptional customer experiences.Deliver strategic range...

  • Customer Experience Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeLeadership Full time $140,000 - $180,000

    Customer Experience LeaderAre you a passionate technologist with experience in shaping and delivering digital strategies in large scalable environments?As the Customer Experience Leader, you will drive the transformation of customer experiences, crafting innovative solutions that seamlessly integrate into customers' lives while achieving business...

  • Customer Experience Transformation Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeTransformation Full time $120,000 - $150,000

    We are seeking a customer experience expert to lead the transformation of our Member Support Centre. As a key member of our team, you will drive innovation across people, processes, and technology to deliver a seamless service.Key ResponsibilitiesReview existing performance metrics and identify areas for improvement to align with optimised operations and...

  • Transforming Customer Experiences

    1 week ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $180,000 - $210,000

    Customer Experience ManagerAbout the RoleWe are seeking a seasoned Customer Experience Manager to lead the evolution of our enterprise Voice of Customer program. This is an exciting opportunity to create a best-practice Voice of Customer program and elevate customer centricity.You will be responsible for bringing a deep understanding of Voice of Customer...

  • Customer Experience Leader

    2 weeks ago

    Sydney, New South Wales, Australia beBeeExperience Full time $200,000 - $240,000

    Job Title:Job Summary:To deliver a world-class customer experience, we seek an exceptional leader to shape the future of our customer service across multiple channels. As the Head of Enablement, you will play a pivotal role in transforming customer service into a proactive, omnichannel experience.Key Responsibilities:Develop and implement a comprehensive...

Customer Experience Transformation Leader

3 weeks ago

Sydney, New South Wales, Australia beBeeGovernmentAffairs Full time $150,000 - $180,000

Government Affairs Manager Role Overview:

The Government Affairs Manager is responsible for driving customer experience transformation and delivering measurable business outcomes through the development and execution of advanced Voice of Customer (VOC) data products.

This role targets value realisation in customer contacts, complaints and NPS uplift across consumer segments.

Key Responsibilities: