Digital Experience Leader

2 weeks ago

Melbourne, Victoria, Australia beBeeStrategist Full time $120,000 - $160,000

Senior Product Strategist

The ideal candidate will play a critical role in driving organisational growth through hands-on leadership, strategic influence, and deep expertise across all aspects of digital product development.

This role is instrumental in delivering exceptional online experiences by leading cross-functional teams from opportunity identification and solution design through to development, delivery, and optimisation - driving improvements in both digital experience and sales performance.

Main Responsibilities:

  • Lead a team from opportunity and design through to development and delivery, ultimately improving digital experience and sales metrics.
  • Champion Digital Product capability and remit at RACV.
  • Lead and deliver Digital Product Strategy in both digital products and ways of working.
  • Collaborate with technology, frontline, product teams, digital teams, marketing and customers to form a deep understanding of customer problems and potential solutions.
  • Use prioritisation skills to make informed decisions on what needs to be addressed when and how value can be delivered as early as possible.
  • Document findings into specifications, user stories, etc. that will be used as the foundation of the development and testing phases.
  • Utilise research, analysis, and decision-making skills to juggle the wide range of enhancements and bug fixes, into an achievable roadmap.

Requirements:

  • A minimum of 5+ years' experience as a senior Digital Product Owner and leading cross-functional teams from Design through to Delivery.
  • Proven experience in delivering digital product features and enhancements that have driven both customer experience and commercial outcomes.
  • An ability to articulate digital product decisions to cross-functional team, senior management and other key stakeholders as required.
  • Demonstrated ability to work in a fast-paced environment and manage competing priorities whilst completing work according to schedule.
  • Ensure cross-functional squads are clear about why features and experiences are prioritised and that they are motivated to the Digital Product vision and roadmap.
  • Be a champion for the customer by collaborating with the design team to develop user stories, wireframes, and workflows that solve real problems for our customers.
  • Define best practice ways of working and implement and champion within cross-functional squad.
  • Engage with internal and external stakeholders to capture feedback, and suggestions, and help develop new concepts based on industry research and the needs of members.
  • Work with digital analytics team to iterate, track and measure impact of activities and development including ROI.
  • Inspire, drive and motivate cross-functional squad, peers and stakeholders by being an open, authentic and genuine self-motivated leader who is visionary, action-oriented and energised by winning as a team.
  • Champion Product Ownership as a discipline at RACV and bring best practice methods and approaches to RACV's ways of working.
  • Insurance experience would be advantageous.

About Us:

We believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

  • Digital Experience Designer

    2 weeks ago

    Melbourne, Victoria, Australia Emote Digital Full time

    :The role of the Digital Experience Designer is to produce innovative digital experiences and consistent wireframes & design with an efficient and user-focused experience across a range of brands and industries.As someone with a few years' experience under your belt, you'll be expected to take a more responsible role, working closely with developers,...

  • Digital Experience Leader

    5 days ago

    Melbourne, Victoria, Australia beBeeLeadership Full time $160,000 - $195,000

    Mobile App Strategy & Delivery LeadRACV is seeking a senior digital leader to shape the future of our mobile and authenticated digital experiences. This is a strategic role focused on delivering seamless, engaging experiences that drive member satisfaction, digital adoption, and business outcomes.The successful candidate will own the strategy, vision and...

  • Digital Experience Leader

    1 week ago

    Melbourne, Victoria, Australia beBeeDesign Full time $90,000 - $180,000

    Lead Digital ExperiencesWe are seeking a Digital Experience Leader to drive the design of intuitive, intelligent, and inclusive digital experiences.You will work in a cross-functional experience squad to drive member engagement, partner value, and commercial outcomes across our digital platforms.Key ResponsibilitiesConduct research to uncover customer...

  • Digital Experience Leader

    6 days ago

    Melbourne, Victoria, Australia beBeeMarketing Full time $180,000 - $200,000

    Job OverviewThe role of a Senior Digital Channel Manager is to develop and implement strategic digital marketing plans that enhance brand visibility, lead generation, and client engagement. This involves overseeing the development of digital experiences across owned and paid media channels, including social media, search engine optimisation (SEO), conversion...

  • Digital Experience Leader

    2 weeks ago

    Melbourne, Victoria, Australia beBee Careers Full time $120,000 - $180,000

    We are seeking a highly skilled Digital Strategy Director to lead our innovation and experience practice.Main ResponsibilitiesDigital Expertise: A deep understanding of the digital landscape, including emerging technologies, social media, and digital platforms is required.Connections Planning Expertise: Comms plans, ecosystems, briefs, and message matrices...

  • Experience Leader

    5 days ago

    Melbourne, Victoria, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...

  • Experience Leader

    1 week ago

    Melbourne, Victoria, Australia Growpro Experience Full time

    **About us**We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad.**Your functions**- Welcoming students in local coworking (includes airport pick up service)- Negotiation with local partners (related to events and destination activities)- Identifying...

  • Digital Experience Leader

    7 days ago

    Melbourne, Victoria, Australia beBeeContentSpecialist Full time $102,994 - $137,814

    Strategic Content Specialist\Be at the forefront of digital innovation and drive forward-thinking content strategies. Our organisation is on a mission to elevate Digital experiences, committed to delivering exceptional customer experience through seamless service and value, effortless access, and high-quality healthcare.\What does this role entail?\The...

  • Digital Experience Leader

    7 days ago

    Melbourne, Victoria, Australia beBeeProductivity Full time $100,000 - $140,000

    Delivering Digital SolutionsAbout the RoleWe're seeking an experienced Digital Product Owner to join our team. As a key member of our digital product development team, you'll play a critical role in shaping the future of digital experiences.As a Digital Product Owner, you'll be responsible for designing and delivering secure, scalable digital products that...

  • Digital Experience Leader

    5 days ago

    Melbourne, Victoria, Australia beBeeContent Full time $120,000 - $150,000

    Job Description:We are seeking a Digital Content Lead to oversee the creation and delivery of high-performing content across various digital channels.This role involves leading a team of Content Designers and a Digital Copywriter, ensuring content is customer-centric, accessible, and aligned with brand and SEO best practices.The successful candidate will be...