Buys and Loans Operator

2 weeks ago


Shepparton, Victoria, Australia Cash Converters Full time
About the Role

We are seeking a skilled Buys and Loans Operator to join our team at our Shepparton location in a Full-Time capacity. As a key member of our Retail department, you will be responsible for delivering exceptional customer experiences.

Job Description:
  • This is a retail-based role, focusing on providing personalized service to our customers in the Buys and Loans department.
  • You will accurately process day-to-day transactions while ensuring KPI targets are met by actively identifying pricing trends.
Responsibilities:
  1. Build lasting relationships with our customers by actively listening to and understanding their needs.
  2. Effectively communicate pricing, valuation, and pawnbroking options to our loyal customers.
  3. Perform all transactions in line with company and legislative requirements.
About You
  • Proven customer service experience, ideally within a retail environment.
  • Have an interest in Technology, Gaming, Collectables, Jewellery, or Tools and Hardware.
  • Confidently able to negotiate with our customers for a win-win outcome.
What's On Offer:
  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
  • Monday to Saturday | No Sunday Trading
  • Real career development opportunities
  • Ongoing quarterly store and team bonuses | Full paid training provided.
  • Paid Parental Leave.
  • Salary Packaging for a Novated Car lease available.
  • Health Insurance Discounts (Bupa & HBF).
  • 30% Instore Discount.
  • Plus, access to our Wellness Activities: Move, Munch, Money and Mind.

Estimated salary range: AU$60,000 - AU$80,000 per annum, depending on experience.


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