Retail Sales Associate

3 weeks ago


Shepparton, Victoria, Australia Cash Converters Full time

We are seeking a highly motivated Retail Sales Associate to join our team at Cash Converters Shepparton location. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and has an interest in technology, gaming, collectables, jewellery or tools and hardware.

About the Role

This role will involve providing day-to-day transactions in our Buys and Loans department, ensuring KPI targets are achieved by actively seeking pricing feedback and trends, and building lasting relationships with our customers through active listening and understanding their needs.

  • Accurately process cash and credit sales, including handling of cash and electronic payments
  • Negotiate with customers for a win-win outcome
  • Provide excellent customer service and respond to customer inquiries
  • Maintain a clean and safe working environment
About You

To be successful in this role, you will have:

  • Proven customer service experience in a retail environment
  • An interest in technology, gaming, collectables, jewellery or tools and hardware
  • Strong communication skills that build rapport, trust and demonstrate compassion
  • The ability to discuss and clearly explain contract details with customers
What's on Offer

Cash Converters offers a competitive salary package, including:

  • A base salary range of $55,000 - $65,000 per annum (dependent on experience)
  • Monday to Saturday work hours, with no Sunday trading
  • Ongoing quarterly store and team bonuses, plus full paid training provided
  • Paid parental leave, salary packaging for a novated car lease available, and health insurance discounts
  • 30% instore discount, plus access to our wellness activities: Move, Munch, Money and Mind

Cash Converters supports diversity, inclusion and equal opportunity, and encourages people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.



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