Aged Care Operations Manager

3 days ago


Shepparton, Victoria, Australia Mercy Aged and Community Care Ltd Full time
About the Opportunity

As a Service Manager at Mercy Health, you will play a pivotal role in delivering exceptional resident-centered care. Our Residential Aged Care Home in Shepperton is seeking an experienced leader to oversee the day-to-day operations and ensure high-quality care services are provided.

This is a permanent full-time position offering a salary of AU$83,000 - AU$100,000 per annum, depending on experience.

Key Responsibilities
  • Lead a team of caregivers to provide person-centered care that meets the individual needs of our residents.
  • Develop and implement effective operational strategies to enhance the overall quality of care and service delivery.
  • Liaise with stakeholders to ensure seamless communication and collaboration across departments.
  • Maintain accreditation standards and adhere to regulatory requirements.
Requirements

To succeed in this role, you will require:

  • Strong HR and people management skills, including staff leadership and development.
  • Excellent communication and interpersonal skills to engage residents, families, and internal/external stakeholders.
  • Business acumen, including budgets, rostering, and occupancy management.
  • A demonstrated understanding of person-centered care and ability to work in a team environment.
What We Offer

We provide a range of benefits to support your professional growth and well-being, including:

  • Ongoing professional development opportunities.
  • Generous salary packaging options.
  • Access to retail discounts and employee assistance programs.
  • Fitness Passport for you and your family.

We value diversity and welcome applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities, and cultural backgrounds.



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