Responsible Sales Associate

3 weeks ago


Shepparton, Victoria, Australia Cash Converters Full time
About the Role

We are seeking a highly skilled Responsible Sales Associate to join our Buys and Loans department at our Shepparton location. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring accuracy in day-to-day transactions, and driving sales through active pricing feedback and trends analysis.

Key Responsibilities:
  • Accurately perform day-to-day transactions in the Buys and Loans department
  • Build lasting relationships with customers by actively listening to and understanding their needs
  • Effectively communicate pricing, valuation, and pawnbroking options to customers
  • Maintain a high level of product knowledge to provide informed advice to customers
About You

To succeed in this role, you will require:

  • Proven customer service experience, preferably in a retail environment
  • An interest in technology, gaming, collectables, jewellery, or tools and hardware
  • Strong communication skills to build rapport, trust, and demonstrate compassion
  • Able to negotiate with customers to achieve win-win outcomes
What's on Offer

We offer a range of benefits, including:

  • Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers
  • Monday to Saturday working hours, with no Sunday trading
  • Real career development opportunities
  • Ongoing quarterly store and team bonuses, with full paid training provided
  • Paid parental leave
  • Salary packaging for a novated car lease available
  • Health insurance discounts (Bupa & HBF)
  • 30% instore discount
  • Access to wellness activities: Move, Munch, Money, and Mind
Estimated Salary Range:

$50,000 - $65,000 per annum, based on experience and qualifications.



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