Buys and Loans Expert

2 weeks ago


Shepparton, Victoria, Australia Cash Converters Full time

Cash Converters is a leading Australian retailer with a passion for providing affordable personal finance solutions to our customers.

We are currently seeking a highly motivated and customer-focused Buys and Loans Expert to join our team at our Shepparton location in a full-time capacity.

About the Role

  • This position involves working in our Buys and Loans department, accurately performing day-to-day transactions and ensuring KPI targets are met.
  • You will be responsible for building strong relationships with our customers by actively listening to their needs and effectively communicating pricing, valuation, and pawnbroking options.
  • Additionally, you will need to perform all transactions in line with company and legislative requirements.

About You

  • To succeed in this role, you will have proven customer service experience, ideally within a retail environment.
  • You will also have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
  • Confident negotiation skills and strong communication abilities that build rapport, trust, and demonstrate compassion are essential.

What's On Offer

  • A competitive salary of $45,000 - $55,000 per annum, depending on experience.
  • Monday to Saturday work schedule with no Sunday trading.
  • Opportunities for career development and growth within the company.
  • Ongoing quarterly store and team bonuses.
  • Paid parental leave and health insurance discounts.
  • Salary packaging for a novated car lease available.
  • Access to our Wellness Activities: Move, Munch, Money and Mind.

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