Sales and Service Associate
3 weeks ago
We are currently seeking a Sales and Service Associate to join our team at our Shepparton location. This is a full-time position in our Buys and Loans department.
Key Responsibilities- Accurately perform day-to-day transactions in our Buys and Loans department.
- Ensure KPI targets are achieved through actively seeking pricing feedback and trends.
- Build lasting relationships with our customers by actively listening to and understanding their needs.
- Effectively communicate pricing, valuation, and pawnbroking options to our loyal customers.
- Perform all transactions in line with company and legislative requirements.
- Proven customer service experience, ideally within a retail environment.
- An interest in Technology, Gaming, Collectables, Jewellery, or Tools and Hardware.
- Confidently able to negotiate with our devoted customers for a win-win outcome.
- Strong communication skills that build rapport, trust, and demonstrate compassion.
- Able to discuss and clearly explain contract details with customers.
- Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
- Monday to Saturday | No Sunday Trading
- Real career development opportunities
- Ongoing quarterly store and team bonuses | Full paid training provided.
- Paid Parental Leave.
- Salary Packaging for a Novated Car lease available.
- Health Insurance Discounts (Bupa & HBF).
- 30% In-store Discount.
- Plus, access to our Wellness Activities: Move, Munch, Money, and Mind.
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