Senior Case Manager

4 weeks ago

Adelaide, South Australia EML (Employers Mutual Limited) Full time
About the Opportunity

We are seeking an experienced Senior Case Manager to join our team at EML (Employers Mutual Limited), a leading Workers Compensation and Personal Injury Claims Management business. As a Senior Case Manager, you will play a critical role in providing exceptional service to our clients and stakeholders, ensuring timely and effective resolution of workers' compensation claims.

Your Responsibilities
  • Provide proactive and timely intervention to improve recovery and return to work outcomes for workers and employers.
  • Offer expert advice on workers' compensation to stakeholders, including workers, employers, and providers.
  • Assist workers and employers in navigating the claim process, ensuring timely access to required services to support return to work and injury recovery.
  • Proactively manage cases to achieve optimal outcomes, including early sustainable return to work for workers with reasonable claim costs.
About You

We are looking for a driven professional with:

Demonstrated experience in workers' compensation claims management.An empathetic, resilient, and motivational approach to provide customer-centric support.Highly developed written and verbal communication skills.Careful consideration to detail with a high concern for accuracy.A proactive, positive attitude, resilient, and willingness to learn.Strong stakeholder engagement and management skills.

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If you are a motivated and experienced Senior Case Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.

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