Senior Case Manager

3 weeks ago

Adelaide, South Australia EML (Employers Mutual Limited) Full time
About the Role

We are seeking an experienced Senior Case Manager to join our team at EML (Employers Mutual Limited) in Adelaide. As a Senior Case Manager, you will play a critical role in providing exceptional service to our clients and stakeholders, ensuring timely and effective management of workers compensation claims.

Key Responsibilities
  • Provide proactive and customer-centric support to workers and employers throughout the claims process.
  • Ensure timely and effective intervention to improve recovery and return-to-work outcomes.
  • Provide workers compensation advice to stakeholders, including workers, employers, and providers.
  • Assist workers and employers with the claim process, providing support in the completion of relevant documents to ensure timely access to required services.
About You

We are looking for a driven professional with highly developed written and verbal communication skills, who is empathetic, resilient, and motivated. You will have demonstrated experience in workers compensation claims management, with a strong focus on customer service and stakeholder engagement.

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If you are a motivated and experienced Senior Case Manager looking for a new challenge, we encourage you to apply for this exciting opportunity.

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