
RTW Specialist
6 days ago
**Recovery and Return to Work Expertise**
We're a team that guides individuals towards optimal health and wellbeing outcomes.
You'll be part of a resilient unit working together to redefine excellence, prioritizing collaboration and making a positive impact in the lives of clients and claimants. We offer you the opportunity to join a team where your skills and dedication can truly make a difference.
Grow with Us
- Industry leader in providing career development opportunities
- Flexible and hybrid working arrangements including work from home
- Something for everyone - range of employee benefits, discounts and wellbeing programs
About the Role
You'll lead the identification and delivery of recovery and return-to-work outcomes for complex claims within your team.
Using your expertise, you'll identify and triage claims at risk of exceeding expected return to work timeframes, working closely with case managers to identify barriers to return to work.
Your Responsibilities
- Managing a small portfolio of high-risk injury claims, supporting injured workers and employers with their recovery, RTW and return to health
- Supporting senior case managers with regular claim conferencing
- Identifying biopsychosocial risk factors leading to strategic recovery while achieving RTW goals
- Identifying claims at risk of developing secondary psychological injuries while implementing appropriate strategic measures to support injured workers back to full functional capacity
- Undertaking RTW visits and treater case conferences when required to support recovery and RTW outcomes
About You
We're looking for an enthusiastic and customer-focused RTW expert who has:
- Workers compensation scheme claims management experience or significant RTW knowledge and experience
- Knowledge of physical and/or mental injury or general personal injury management concepts relating to workers compensation schemes
- Excellent customer service skills and experience
- Time management, administrative, and organisational skills
- Experience in leading people, teams, or key initiatives as well as coaching and mentoring skills
What We Offer You
- Attractive remuneration packaging & flexible work arrangements including work from home
- Paid parental leave
- Collaborative working environment - friendly, flexible, and supportive working environment which is built around great team support and rewarding opportunities
- Opportunities for ongoing education and development
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts, and wellness programs
- Staff benefits including additional purchased leave, volunteer leave days, retail discounts, and more
- Reproductive leave
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