Return to Work Specialist

4 hours ago

Melbourne, Victoria, Australia beBeeReturnToWork Full time $90,000 - $120,000

Job Title: Return to Work Specialist

We are a leading workers compensation and personal injury claims management business.

The goal is to help people get their lives back through ongoing support during their return to work journey.

This exciting opportunity requires a motivated self-starter to provide specialist support and advice to our EML teams.

You will use your previous experience across many facets of workers compensation to coach front end team members and provide strategic advice in accordance with Victorian workers compensation law and WorkSafe Victoria guidelines.

The ideal candidate will have demonstrated experience in claims and/or injury management, engaging with external stakeholders to support outcomes for injured workers, and sound understanding of legislative and commercial contract requirements and performance measures.

We value diversity and inclusion.

About the Role:

  • Provide specialist assistance and one on one support to team members regarding all facets of claims management strategy
  • Provide hands on support to claims teams, partner with case managers to work towards safe and sustainable RTW outcomes
  • Undertake discussions with case managers to ensure soundly based rehabilitation & RTW goals are established to allow for focused RTW activity
  • Maintain engagement with Occupational Rehabilitation providers to ensure collaboration around safe and sustainable RTW for injured workers
  • Provide specialist advice on complex claims strategy as well as undertaking RTW activities, inclusive of direct engagement with external stakeholders
  • Review and provide feedback on current claims management practices, ensuring emerging trends are identified and managed

About You:

  • Demonstrated experience in claims and/or injury management
  • Demonstrated experience in engaging with external stakeholders to support outcomes for injured workers
  • Sound understanding of legislative and commercial contract requirements and performance measures
  • Ability to accurately interpret relevant legislation (including Acts, Regulations and case law)
  • Experience in providing training and coaching to improve capability of claims team members

What We Offer:

  • A diverse and collaborative team culture
  • Flexibility to work from home to support work/life balance
  • A wellbeing program with discounted health insurance and gym membership
  • Discounts from retailers through our RewardsHub program
  • Annual tenure and performance-based recognition rewards
  • Learning and development opportunities to reach full potential
  • Employee Assistance Program for work or personal matters
  • Companywide events to stay connected and celebrate success
  • Up to 16 weeks Paid Parental Leave + Super

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