Current jobs related to Client Relationship Manager - Melbourne, Victoria - Qsic
-
Client Relationship Manager
2 months ago
Melbourne, Victoria, Australia McMillan Shakespeare Limited Full timeAbout the RoleAs a Client Relationship Manager at McMillan Shakespeare Limited, you will play a crucial role in managing a portfolio of clients and driving sales opportunities within those clients. Your primary responsibility will be to build and maintain strong relationships with a diverse range of clients, including corporate, not-for-profit, government,...
-
Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia Australian Unity Full timeAbout the RoleWe are seeking a highly skilled Client Relationship Manager to join our team at Australian Unity. As a Client Relationship Manager, you will play a critical role in supporting clients who require assistance with their financial and legal affairs.Key ResponsibilitiesDevelop and maintain strong relationships with clients, understanding their...
-
Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia Australian Unity Full timeAbout the RoleWe are seeking a highly skilled Client Relationship Manager to join our team at Australian Unity. As a Client Relationship Manager, you will play a critical role in supporting clients who require assistance with their financial and legal affairs.Key ResponsibilitiesDevelop and maintain strong relationships with clients, understanding their...
-
Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia Australian Unity Full timeAbout the RoleWe are seeking a highly skilled Client Relationship Manager to join our team at Australian Unity. As a Client Relationship Manager, you will play a critical role in supporting clients who require assistance with their financial and legal affairs.Key ResponsibilitiesDevelop and maintain strong relationships with clients, understanding their...
-
Client Relationship Manager
4 days ago
Melbourne, Victoria, Australia Woods & Co Recruitment Full timeAbout the RoleWe are seeking a motivated Client Relationship Executive to support our Customer Success Lead in managing client relationships, ensuring retention and loyalty while driving maximum value from our client's audio solutions.Key Responsibilities:Build and maintain strong, long-lasting client relationshipsAssist in managing enterprise-level...
-
Client Relationship Manager
2 weeks ago
Melbourne, Victoria, Australia Woods & Co Recruitment Full timeWoods & Co Recruitment is seeking a skilled Client Relationship Manager to support our Customer Success Lead in managing client relationships, ensuring retention and loyalty while driving maximum value from our client's audio solutions.This role involves building and maintaining strong, long-lasting client relationships, assisting in managing...
-
Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia Woods & Co Recruitment Full timeUnlock Your Potential as a Client Relationship ExecutiveWoods & Co Recruitment is partnering with a pioneering company that's revolutionizing the retail landscape with its innovative SaaS solutions across Australia and the US.This forward-thinking organization brings together the power of IoT devices, artificial intelligence, automation, big data, and...
-
Client Relationship Manager
2 weeks ago
Melbourne, Victoria, Australia Woods & Co Recruitment Full timeWoods & Co Recruitment is seeking a skilled Client Relationship Executive to support our Customer Success Lead in managing client relationships, ensuring retention and loyalty while driving maximum value from our client's audio solutions.This role is ideal for a motivated individual with a passion for delivering exceptional customer service and a proactive...
-
Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia Woods & Co Recruitment Full timeUnlock Your Potential as a Client Relationship ExecutiveWoods & Co Recruitment is partnering with a pioneering company that's revolutionizing the retail landscape with its innovative SaaS solutions across Australia and the US.This forward-thinking organization brings together the power of IoT devices, artificial intelligence, automation, big data, and...
-
Client Relationship Manager
1 week ago
Melbourne, Victoria, Australia Woods & Co Recruitment Full timeWoods & Co Recruitment is partnering with a rapidly growing company that offers a cutting-edge SaaS solution across Australia and the US.This innovative company combines the benefits of IoT devices, artificial intelligence, automation, big data, and analytics into a single platform.We are seeking a motivated Client Relationship Executive to support our...
-
Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia Woods & Co Recruitment Full timeUnlock Your Potential as a Client Relationship ExecutiveWoods & Co Recruitment is proud to partner with a pioneering company revolutionizing the retail landscape through innovative SaaS solutions across Australia and the US.This forward-thinking organization combines cutting-edge technology, artificial intelligence, and data analytics to empower brand...
-
Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia Qsic Full timeUnlock Customer PotentialThe RoleWe're seeking a dynamic and proactive Client Relationship Executive to play a vital role in developing and managing customer relationships that promote retention and loyalty.As a key member of our team, you'll work closely with our Customer Success Lead to ensure our clients derive maximum value from our audio...
-
Client Relationship Manager
3 weeks ago
Melbourne, Victoria, Australia Visory Full timeAbout VisoryWe're a fast-growing startup on a mission to transform the financial back office into business intelligence. Our platform connects businesses to expert talent and provides them with the tools and insights they need to thrive.At Visory, we're passionate about empowering small and medium-sized enterprises (SMEs) to make informed decisions and drive...
-
Senior Client Relationship Manager
1 week ago
Melbourne, Victoria, Australia PRGX Global, Inc Full timeJob Summary:PRGX Global, Inc. is seeking a highly skilled Director, Client Engagement to join our team. As a key member of our organization, you will be responsible for maintaining strong relationships with our clients, ensuring their expectations are met, and driving mutual growth and success.Key Responsibilities:Manage key client relationships, serving as...
-
Senior Client Relationship Manager
2 weeks ago
Melbourne, Victoria, Australia IG Group Full timeJob OverviewIG Group is seeking a highly skilled and experienced Senior Client Relationship Manager to join our Premium department. As a key member of our team, you will be responsible for providing exceptional service to our high-value clients, managing client exposure to reduce business risk, and identifying opportunities for new business growth.Key...
-
Senior Client Relationship Manager
2 weeks ago
Melbourne, Victoria, Australia IG Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our Premium team at IG Group. As a key member of our team, you will be responsible for providing exceptional service to our high net worth clients, managing client exposure to reduce business risk, and identifying opportunities for new business growth.Key...
-
Strategic Client Relationship Manager
2 months ago
Melbourne, Victoria, Australia Cerner Full timeJob Title: Lead Client Accountable ExecutiveOracle Health is seeking a seasoned professional to manage key strategic client relationships in Victoria. The ideal candidate will possess a strong track record of driving growth, improving client satisfaction, and delivering value to clients.Key Responsibilities:Manage complex client relationships and advocate...
-
Client Relationship Manager
2 weeks ago
Melbourne, Victoria, Australia Visory Full timeAbout VisoryWe're a fast-growing tech-led startup on a mission to transform the financial back office into business intelligence. Our platform connects businesses to expert talent and provides them with the tools and insights they need to thrive.As a Client Relationship Manager at Visory, you'll play a key role in managing relationships with our small to...
-
Senior Client Relationship Manager
2 weeks ago
Melbourne, Victoria, Australia 023 Northern Trust Company Australia Full timeAbout Northern Trust:Northern Trust is a leading financial institution with a rich history dating back to 1889. We provide innovative financial services and guidance to the world's most successful individuals, families, and institutions.Role SummaryThe Australian Client Servicing team supports clients across Asset Manager and Asset Owner groups, covering...
-
Senior Client Relationship Manager
4 weeks ago
Melbourne, Victoria, Australia Cerner Full timeJob Title: Lead Client Accountable ExecutiveOracle is seeking a highly skilled and experienced Lead Client Accountable Executive to manage the overall relationship for Key Strategic Clients in Victoria. This role is responsible for building and maintaining relationships at all levels of the organization, developing and advancing growth strategies, and...
Client Relationship Manager
2 months ago
About the Role
We are seeking a dynamic and proactive Client Relationship Manager to play a vital role in developing and managing customer relationships that promote retention and loyalty. Supporting our Business Development Lead, this role will help ensure that our clients derive maximum value from our audio solutions. You'll be joining a business that is growing at an exciting pace and so we're looking for a highly energised and driven addition to our team.
Key Responsibilities
- Ensure assigned account needs are met while developing and maintaining strong, long-lasting client relationships.
- Assist the Business Development Lead in managing enterprise-level accounts, and gathering customer feedback and insights.
- Engage with clients to understand their unique needs and provide tailored support.
- Take part in account meetings and retail store visits to build relationships and gather feedback.
- Collaborate with the Support team to ensure client issues are resolved timely.
- Monitor customer health and proactively address any issues to prevent churn.
Communication Management
- Collaborate with our Creative and Support teams to develop and maintain key user resources, including online and physical tools, guides, and instructional videos.
- Assist in updating cyclical reports and dashboards, providing insights for quarterly reviews and other strategic assessments.
- Assist in creating and coordinating delivery of customer communications with our Creative team, ensuring effective deployment of updates on curation, new feature launches, and other important information.
Requirements
- 2+ years of experience in customer success, account management, or a related role, preferably in a technology or retail environment.
- Strong communication and interpersonal skills.
- Excellent organisational skills and the ability to manage multiple tasks and projects simultaneously.
- Proficiency in CRM software and customer success tool is preferable.
- A proactive approach to problem-solving and a passion for delivering exceptional customer service.
- Willingness to travel interstate on occasion as needed.
What We Offer
- Competitive salary + equity.
- Work from our Melbourne office, with the flexibility to work remotely.
- Inclusive Team Culture - Join the whole team for frequent gatherings, we get everyone together at least once a quarter.
