Senior Client Relationship Manager

2 weeks ago


Melbourne, Victoria, Australia IG Group Full time

About the Role

We are seeking a highly skilled and experienced Senior Client Relationship Manager to join our Premium team at IG Group. As a key member of our team, you will be responsible for providing exceptional service to our high net worth clients, managing client exposure to reduce business risk, and identifying opportunities for new business growth.

Key Responsibilities

  • Manage a book of clients, identifying and introducing commercial opportunities to maximise the value of these high net worth accounts.
  • Identify new opportunities and source new business for IG through a successful client relationship journey.
  • Execute client trades and manage business risk exposure.
  • Organise and attend client events, developing creative ways to engage and build relationships with clients.
  • Provide additional desk support to the Premium team, including administrative tasks and support for inbound client queries.
  • Maintain accurate and timely records of communications, meetings, and business agreements with clients.

Requirements

  • At least 2 years of experience in a client-facing/relationship management role, with a proven track record of delivering high value service and driving new business growth.
  • Experience executing client trades in a fast-paced environment, with a strong understanding of the Australian CFD and leveraged product industry.
  • Ability to maintain attention to detail and communicate effectively in a high-pressure environment.
  • Proficiency with client CRM software systems, such as Salesforce.

About IG Group

IG Group is a global, FTSE-listed company that provides online trading and investing services to millions of clients worldwide. We are committed to delivering exceptional service and innovative products to our clients, and we are seeking a talented and experienced individual to join our team.



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