Technical Delivery Manager
3 weeks ago
As a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business objectives.
Key Responsibilities:- Triage and prioritise incidents and requests with our external service providers, ensuring they meet defined goals, timelines, and budgets.
- Ensure clear communication and collaboration between ETS and our service providers, facilitating regular status updates and resolving any issues that arise.
- Provide technical guidance and support to the team, helping to resolve complex technical challenges.
- Ensure the regular patching, upgrades, and maintenance of product platforms are being carried out to ensure that the service is fit for use.
- Review incident and requests and provide feedback to L1 and L2 teams to ensure ticket quality standards are met and service providers have adequate information to resolve tickets.
- Analyse internal processes and create strategies for service delivery optimisation.
- Escalate and manage issues and risks.
- Prioritise alerts raised by our service providers and assign to the relevant team for resolution.
- 3 years' experience in a similar role.
- Relevant Technical Degree.
- Travel industry experience.
- ITIL and Agile management experience.
At Flight Centre Travel Group, we are committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.
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Technical Delivery Manager
3 weeks ago
Brisbane, Queensland, Australia StudentUniverse Full timeJob Title: Technical Delivery ManagerAt StudentUniverse, we're looking for a skilled Technical Delivery Manager to oversee the end-to-end delivery of complex technical requests. As a key member of our team, you'll ensure that projects are completed on time, within scope, and aligned with business objectives.Key Responsibilities:Coordinate cross-functional...
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Technical Delivery Manager
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Brisbane, Queensland, Australia StudentUniverse Full timeJob Title: Technical Delivery ManagerAt StudentUniverse, we're looking for a skilled Technical Delivery Manager to oversee the end-to-end delivery of complex technical requests. As a key member of our team, you'll ensure that projects are completed on time, within scope, and aligned with business objectives.Key Responsibilities:Coordinate cross-functional...
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Technical Delivery Manager
1 day ago
Brisbane, Queensland, Australia Flight Centre Travel Group Full timeJob Title: Technical Delivery ManagerAbout the Role:As a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests. This involves coordinating cross-functional teams, managing resources, and ensuring that technical solutions meet the required standards and...
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Technical Delivery Manager
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Technical Delivery Manager
5 days ago
Brisbane, Queensland, Australia Flight Centre Travel Group Full timeJob Title: Technical Delivery ManagerAbout the Role:As a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests. This involves coordinating cross-functional teams, managing resources, and ensuring that technical solutions meet the required standards and...
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Technical Delivery Manager
2 weeks ago
Brisbane, Queensland, Australia StudentUniverse Full timeJob Title: Technical Delivery ManagerAs a Technical Delivery Manager at Flight Centre Travel Group, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business objectives.Key Responsibilities:Triage and prioritise incidents and requests with our...
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Technical Delivery Manager
6 days ago
Brisbane, Queensland, Australia Flight Centre Travel Group Full timeJob SummaryWe are seeking a highly skilled Technical Delivery Manager to join our team at Flight Centre Travel Group. As a key member of our Enterprise Technology Services (ETS) team, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business...
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Technical Delivery Manager
2 weeks ago
Brisbane, Queensland, Australia Flight Centre Travel Group Full timeAbout the RoleWe are seeking a highly skilled Technical Delivery Manager to join our team at Flight Centre Travel Group. As a key member of our Enterprise Technology Services (ETS) team, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business...
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Technical Delivery Manager
3 weeks ago
Brisbane, Queensland, Australia Flight Centre Travel Group Full timeAbout the RoleWe are seeking a highly skilled Technical Delivery Manager to join our team at Flight Centre Travel Group. As a key member of our Enterprise Technology Services (ETS) team, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business...
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Technical Delivery Manager
3 weeks ago
Brisbane, Queensland, Australia Flight Centre Travel Group Full timeAbout the RoleWe are seeking a highly skilled Technical Delivery Manager to join our team at Flight Centre Travel Group. As a key member of our Enterprise Technology Services (ETS) team, you will be responsible for overseeing the end-to-end delivery of complex technical requests, ensuring they are completed on time, within scope, and aligned with business...
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Technical Delivery Manager
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Brisbane, Queensland, Australia Integration Works Full timeAt IntegrationWorks, we are seeking a highly skilled Technical Delivery Lead to ensure our clients receive exceptional services from engagements with our Integration Consultants. The successful candidate will own the project delivery processes, standards for delivery, and will liaise with key stakeholders internally, while building and maintaining valuable...
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