Bookings Officer

2 days ago


Brisbane, Queensland, Australia Queensland X-Ray Full time
About Queensland X-Ray

We are a leading provider of radiology services in Queensland, with over 50 practices across the state. Our team of experienced radiologists and nuclear imaging specialists are dedicated to delivering high-quality care to our patients and referrers.

About the Role

We are seeking a highly skilled and customer-focused Bookings Officer to join our team at our Brisbane Central location. As a key member of our team, you will be responsible for providing exceptional customer service to our patients and referrers, while also ensuring the efficient scheduling of appointments.

Key Responsibilities
  • Answering calls and providing support to patients and referrers
  • Scheduling appointments using our state-of-the-art RIS system
  • Maximising efficiency by managing appointments and resources
  • Handling patient referrals from multi-disciplinary teams
  • Communicating clearly with patients and providing them with necessary information
What You'll Bring
  • Excellent communication and interpersonal skills
  • Experience in a customer service or contact centre role
  • A great attitude and willingness to learn
  • Ability to work in a fast-paced environment
  • Strong problem-solving skills
Why You'll Love It Here

We offer a supportive and inclusive team culture, comprehensive training, and opportunities for career development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.


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