Strategic Employee Engagement Specialist

3 days ago


Sydney, New South Wales, Australia ING Full time

At ING, we strive to create a culture of inclusivity and innovation. This vision is supported by the resources needed for success.

The Strategic Employee Engagement Specialist plays a crucial role in providing subject matter expertise and governance for workplace relations commitments and requirements. This includes effectively managing and maintaining positive relationships between the business and its employees aligned with our strategy.

This position is critical in mitigating and managing risk while supporting compliance across related topics relevant to employment.

Key responsibilities include partnering with senior stakeholders to develop and implement relevant workplace relations initiatives, resources, and best practice programs. Customized content creation, ongoing design, and management of domain-specific programs are also part of this role. Projects will be delivered to meet current and future needs.

Becoming an impact driver?

Key Responsibilities:
  • Provide leadership, oversight, management, and technical expertise for all matters relating to employment legislation and regulation, as well as workplace disputes, grievances, and negotiations
  • Offer in-depth technical and functional subject matter expertise for creating and designing frameworks in line with legislation and regulations to support a consistent approach and process for disciplinary and performance management issues
  • Advise on the impact of legislation or regulatory changes on ING's employment instruments, policy, and process across HR lifecycle, making recommendations accordingly
  • Ensure employment contracts comply with legal requirements and align with the enterprise agreement
  • Coach, train, and support senior leaders and people managers to increase understanding and enable proactive resolution of ER matters
  • Investigate, manage, and resolve complex employee complaints and workplace relations issues, including grievance procedures and mediation services in a timely manner
  • Build and maintain positive relationships with key stakeholders to drive change and continual improvement in behaviors
  • Review and communicate workplace policies, processes, and procedures to ensure employee treatment is consistent with ING's Orange Code and legislative requirements
About You:
  • Extensive experience in providing expert technical and specialized ER/IR advice, including drafting relevant documentation
  • A minimum of 10 years' experience in a HR Business Partnering role and/or Employment Law
  • Proven knowledge of HR and workplace issue management and employment legislation
  • Proven experience in effectively educating people leaders and HR professionals to build ER knowledge and capability that aligns with the organization's employment risk appetite
  • Ability to successfully navigate challenging situations to bring participants to an outcome, particularly at the senior executive level
  • Ability to effectively engage and manage external experts (including legal)
  • Strong stakeholder management skills with an ability to build relationships with multiple and diverse stakeholders
About Our Offer:
  • An estimated salary of around $120,000 - $150,000 per annum based on industry standards and location considerations
  • Over 16,000 professional and personal development courses to choose from for your growth and learning
  • Discounted ING Health Insurance to support your wellbeing
  • An additional Rest Day to recharge and relax
  • An IMPACT day to volunteer on approved sustainability activities


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