Family Support Coordinator

1 month ago

Narre Warren, Victoria, Australia Better Place Australia Full time

Company Overview:

Better Place Australia is a leading provider of community-focused not-for-profit services in Victoria, committed to creating positive relationships and safer lives for all people.

Salary:$75,000 - $85,000 per annum, depending on experience

Job Description:

The primary focus of our Children's Contact Service is the safety and well-being of children and young people. As a Family Support Coordinator, you will serve as a facilitator and observer during scheduled visitation, greeting clients, supporting their participation, and documenting observations.

Key Responsibilities:

  • Facilitate supervised visits and changeovers with a trauma-informed and child-focused approach
  • Undertake intake assessments and planning to ensure client suitability
  • Maintain accurate case notes and client records
  • Liaise with parents, family members, legal representatives, court staff, and other caseworkers
  • Provide information and support to parents accessing Better Place services

Required Skills and Qualifications:

To be successful in this role, you will need:

  • A Bachelor degree in Social Work, Family Therapy, Psychology, or a similar Human Services field
  • Demonstrated experience in child development, family violence, strength-based assessments, and trauma-informed practice
  • Experience working with children and families in conflict, particularly in supervised contact visits
  • Strong understanding of family law and its impact on families
  • Excellent communication and interpersonal skills

Benefits:

As a valued member of our team, you can expect:

  • A supportive and inclusive work environment
  • Ongoing training and professional development opportunities
  • A competitive salary and benefits package

Other Opportunities:

This role requires some weekend work, but offers a chance to make a real difference in the lives of families and children in our community.

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