Organisational Efficiency Specialist

4 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $55,000 - $75,000
Administrative Support Role

As a key member of our administration team, you will play a vital role in delivering exceptional service to clients, potential clients, and employees. Your primary responsibility will be to provide frontline support at our office location.

This position plays a crucial role in the smooth operation of our organisation. As the first point of contact for visitors and callers, you will set the tone for our customer service experience. Key responsibilities include increasing organisational efficiency in reception, administrative, and office management tasks.

You will greet and welcome visitors warmly upon their arrival. Ensure they feel comfortable and are directed to the appropriate person in a timely manner. You will attend to all visitors and contractors entering the building, ensuring they are properly signed in and contract passes issued accordingly.

You will manage incoming calls through the reception area effectively. Collect, sort, prioritise and distribute incoming mail on a daily basis. Prepare outgoing mail and packages, ensuring timely and accurate dispatch.

Key responsibilities also include providing general support to office staff and management. Manage office supplies and inventory, placing orders as necessary. Maintain and manage all schedules of bookings for the Boardroom and meeting rooms.

Our team is passionate about delivering service excellence and committed to creating an inclusive environment where everyone can thrive. We value reliability, teamwork, integrity, and belonging.

  • Greeting and welcoming visitors
  • Managing incoming calls
  • Handling correspondence
  • Providing administrative support
  • Securing access to the office
  • Providing customer service

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