Claims Team Leader
15 hours ago
The Claims Team Leader will be responsible for driving the Claims Department's performance by providing strategic leadership, coaching, and development of the team. This includes implementing process improvements, embedding a high-performance culture, and achieving service levels and targets while minimizing losses.
Key Responsibilities- Manage and oversee the performance of allocated claims teams, including recruitment and talent development.
- Ensure compliance with relevant legislation and internal guidelines.
- Drive annual financial, customer, operational, and quality assurance targets, and identify opportunities for improvement.
- Coach and develop Claims Assessors, providing technical support and maximizing team productivity.
- Minimize claims loss costs and identify areas for improvement in claims management.
- Establish performance objectives, coach performance, and evaluate the performance of direct reports.
- Results-driven with a proven track record of meeting KPIs.
- Demonstrated experience in complex claims and problem-solving, with the ability to use initiative to achieve team objectives.
- Strong written and oral communication skills, with the ability to influence senior management.
- Ability to lead under pressure and manage multiple tasks concurrently.
- Minimum 3 years' experience leading a large team.
- Knowledge and understanding of insurance policies and insurance law.
- Resilience, problem-solving, and stakeholder management skills.
Are you a strong leader with a passion for driving results? If so, we encourage you to apply for this exciting opportunity to lead our high-performing team.
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Team Leader
1 week ago
Sydney, New South Wales, Australia GB - Global Full timeAbout GB - GlobalGB - Global is a leading provider of insurance claims management services. Our focus is on delivering exceptional results for our clients, and we're committed to building a team of talented professionals who share our vision.Job SummaryWe're seeking an experienced Team Leader to join our Motor Claims team. As a Team Leader, you'll be...
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Team Leader
4 days ago
Sydney, New South Wales, Australia GB - Global Full timeAbout GB - GlobalGB - Global is a leading provider of insurance claims management services. Our focus is on delivering exceptional results for our clients, and we're committed to building a team of talented professionals who share our vision.Job SummaryWe're seeking an experienced Team Leader to join our Motor Claims team. As a Team Leader, you'll be...
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Medical Negligence Claims Team Leader
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Team Leader
1 week ago
Sydney, New South Wales, Australia Gallagher Full timeAbout the RoleGallagher Bassett is seeking an experienced Team Leader to join our Motor Claims team on a permanent full-time basis with hybrid work-from-home flexibility.Key ResponsibilitiesProvide day-to-day leadership and technical mentoring to the Motor Claims team to ensure the delivery of a cost-effective, professional, and customer-focused claims...
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Claims Team Leader
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Team Leader
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Medical Negligence Claims Team Leader
4 days ago
Sydney, New South Wales, Australia Kennedy Reid Full timeJob OverviewKennedy Reid is seeking an experienced Claims Team Leader to join our team in Sydney. As a key member of our Medical Negligence Claims team, you will be responsible for managing a team of 12 consultants and providing leadership and support to ensure the successful handling of complex and contentious claims.The RoleManage a team of 12 claims...
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Medical Negligence Claims Team Leader
1 week ago
Sydney, New South Wales, Australia Kennedy Reid Full timeJob OverviewKennedy Reid is seeking an experienced Claims Team Leader to join our team in Sydney. As a key member of our Medical Negligence Claims team, you will be responsible for managing a team of 12 consultants and providing leadership and support to ensure the successful handling of complex and contentious claims.The RoleManage a team of 12 claims...
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Medical Negligence Claims Team Leader
1 week ago
Sydney, New South Wales, Australia Kennedy Reid Full timeJob OverviewKennedy Reid is seeking an experienced Claims Team Leader to join our team in Sydney. As a key member of our Medical Negligence Claims team, you will be responsible for managing a team of 12 consultants and providing leadership and support to ensure the successful handling of complex and contentious claims.The RoleManage a team of 12 claims...
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Claims Team Lead
2 days ago
Sydney, New South Wales, Australia TAL Full timeJob DescriptionThis role is pivotal in leading a team of Claims Consultants, Claims Service Consultants, and Officers to deliver an outstanding claims experience, in line with TAL's claims philosophy, procedures, and risk management framework.Key Responsibilities:Champion Process Improvement: Drive localized process enhancements and lead effective change...
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Claims Team Lead
14 hours ago
Sydney, New South Wales, Australia Tal Services Limited Full timeAbout the RoleWe are seeking a highly skilled and experienced Claims Team Lead to join our team at Tal Services Limited. As a key member of our operations team, you will be responsible for leading a team of Claims Consultants, Claims Service Consultants, and Officers to deliver an outstanding claims experience.Your primary focus will be on delivering a...
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Team Leader
2 days ago
Sydney, New South Wales, Australia Employers Mutual Management Pty Ltd Full timeAbout the RoleEML is a leading provider of workers compensation and personal injury claims management services. We are seeking an experienced Team Leader to join our Sydney office and lead a team of case managers in delivering exceptional customer experiences for CTP claimants.The successful candidate will have a proven track record of leading...
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Technical Claims Specialist
6 days ago
Sydney, New South Wales, Australia NTI Full timeAbout the RoleThe opportunity to excel in a dynamic and innovative claims management environment has arisen at NTI, a market leader in the specialist insurance industry.As a Technical Claims Specialist, you will be part of a small team of Claims Technical Leads from across Australia, working closely with the Technical Claims Manager to implement a proactive...
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Claims Operations Team Lead
3 days ago
Sydney, New South Wales, Australia Marsh Pty Ltd Full timeAbout the Role:Marsh Pty Ltd is seeking a highly experienced Claims Operations Team Lead to join our Faith & Education team in a leadership role. As a key member of our team, you will be responsible for managing the Claims Operations Faith & Education Team, as well as managing staff within the Risk Management Team.Key Responsibilities:Manage the Claims...
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Claims Team Lead
13 hours ago
Sydney, New South Wales, Australia TAL Full time{"h1": "Job Title: Claims Team Lead", "p": "As a Claims Team Lead at TAL, you will be responsible for leading a team of Claims Consultants, Claims Service Consultants, and Officers to deliver an outstanding claims experience. Your focus will be on delivering a market-leading customer experience while effectively managing risk and ensuring regulatory...
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Sydney, New South Wales, Australia Marsh Full timeAbout the RoleWe are seeking an experienced claims professional to join our Claims Operations team in a senior leadership role. As a National Risk Management Leader, Claims Operations Specialist, you will be responsible for managing the Australian Risk Management Claims Operations Team.Key ResponsibilitiesManage the Risk Management Claims Operations Segment...
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Life Claims Assessor
1 week ago
Sydney, New South Wales, Australia Kennedy Reid Full timeJob OverviewKennedy Reid is seeking a skilled Life Claims Assessor to join our Group Claims Team. As a Life Claims Assessor, you will be responsible for managing and assessing a portfolio of Group IP and TPD psychological and physical claims.Key ResponsibilitiesManage and assess a portfolio of Group IP and TPD psychological and physical claimsDay-to-day...
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Senior Hospital Claims Officer
1 week ago
Sydney, New South Wales, Australia HCF - Member Service Full timeAbout the RoleThe Senior Hospital Claims Officer - Team Lead role is a critical position within the Claims Team, responsible for providing support to the Claims Team Leader in the day-to-day management of the team. This includes managing workload, resources, and handling complex claims issues. The successful candidate will also act as a backup to the...
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Claims Operations Team Lead
1 week ago
Sydney, New South Wales, Australia Marsh Full timeJob SummaryMarsh is seeking a highly experienced Claims Operations Team Lead to join our team in a leadership role. As a key member of our Claims Operations team, you will be responsible for managing the Faith & Education Claims Team and working closely with our broking teams to deliver high-quality claims management services to clients and brokers.Key...
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Claims Operations Team Lead
1 week ago
Sydney, New South Wales, Australia Marsh Full timeAbout the Role:Marsh is seeking a highly experienced Claims Operations Team Lead to join our Faith & Education team in a leadership role. As a key member of our team, you will be responsible for managing the Claims Operations Faith & Education Team, as well as managing staff within the Risk Management Team.Key Responsibilities:Manage the Claims Operations...
