Contact Centre Experience Specialist

2 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $35,000 - $42,000
Job Description">

We are seeking a passionate contact centre consultant to join our team. This is an exciting opportunity to meet and exceed customer expectations, winning over new customers and increasing customer loyalty.

The successful candidate will provide excellent customer service, respond to customers' needs or concerns, and ensure the quality of service meets agreed customer service standards.

">Required Skills and Qualifications">
  • ">
  • Inbound and outbound customer communication through phone, email, social platforms, SMS">
  • Provide excellent customer service, responding to customers' needs or concerns, and ensuring the quality of service meets agreed customer service standards">
  • Engage with customers and promote our services">
  • Develop positive relationships with customers to provide the best customer experience">
  • Experience in working under pressure">
  • Reliable, great availability across 7 days">
  • Customer service and experience in contact centre desirable">
  • Working with Children's Check (Employee status)">
  • National Police check upon on-boarding">
">Benefits">

As a contact centre consultant, you will be part of a close-knit supportive team with no cold calls - all warm leads and inbound calls. We offer multiple positions available including full time and part time roles.

Our team members enjoy a range of benefits, including opportunities for professional development, flexible work arrangements, and a fun and dynamic work environment.

">Others">

This role requires a strong focus on customer satisfaction, excellent communication skills, and the ability to work collaboratively as part of a team.

If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health, wellness and aquatic environment, we want to hear from you.

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