Contact Centre Consultant

4 weeks ago

Sydney, New South Wales, Australia Belgravia Leisure Full time

Join to apply for the Contact Centre Consultant role at Belgravia Leisure

1 week ago Be among the first 25 applicants

Join to apply for the Contact Centre Consultant role at Belgravia Leisure

NSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017

  • A close-knit supportive team
  • No cold calls - all warm leads and inbound calls
  • Multiple positions available including full time and part time roles

Gunyama Park Aquatic and Recreation Centre is the newly built multi purpose in the heart of Green Square. If you are passionate about motivating and inspiring the community then we want YOU

The Centre

Belgravia Leisure has been awarded a contract to manage the City of Sydney's iconic leisure and aquatic centres. In managing these centres it employs people in roles such as lifeguards, learn to swim instructors, fitness coaches, centre management, and corporate functions.

All employees have the ability to work across the different locations and contribute to the Contract's imperatives of operating sustainably, driving centre attendance, and fostering inclusion for all members of the community.
  • Are you renowned as a 'people person'?
  • Do you love living near, working in, or visiting iconic Sydney locations?
  • Are you proud of your city, and keen to be an ambassador for others?
  • Do you love seeing active people having access to all their local communities have to offer?
  • Do you take safety, wellness and inclusion seriously?
  • And most importantly, do you have current availability including the ability to work early mornings, late afternoons and on weekends?

The Role

We know we are in the "Era of the Customer" and recognise that customer experience has evolved significantly. Customers are smarter, better informed with more options, and more critical about the experience they receive, expecting it to be right the first time, every time. This is a great opportunity to meet and exceed customer expectations, winning over new customers and increasing customer loyalty.

We are looking for passionate contact centre consultants who are prepared to put the customer at the centre of everything they do by delivering exceptional service, promoting our brand and services to potential and existing customers. We are looking for full time, part time and casual representatives who have flexible availability to work weekdays and weekends, and start Immediately.

A few of the duties and responsibilities are listed below:
  • Inbound and outbound customer communication through phone, email, social platforms, SMS
  • Provide excellent customer service, by responding to customers' needs or concerns and ensure the quality of service meets agreed customer service standards
  • Engaging with customers and promoting our services
  • Develop positive relationships with customers to provide the best customer experience
  • Experience in working under pressure
  • Reliable, great availability across 7 days,
  • Customer service and experience in contact centre desirable

Essential Qualification Requirement
  • Level 2 First Aid
  • Current CPR
  • Working with Children's Check (Employee status)
  • National Police check upon on-boarding

If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health, wellness and aquatic environment, we want to hear from you

Simply complete the application process by clicking the Apply Now button.

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther
  • IndustriesRecreational Facilities

Referrals increase your chances of interviewing at Belgravia Leisure by 2x

Sign in to set job alerts for "Contact Center Consultant" roles.Customer Service Consultant (all genders)

Sydney, New South Wales, Australia 2 weeks ago

Contact Centre Consultant - Tourism (NSW) NSW, BelgraviaPRO Head office - Sydney 2000

Sydney, New South Wales, Australia 1 day ago

Sydney, New South Wales, Australia 2 weeks ago

Sydney, New South Wales, Australia 2 days ago

Parramatta, New South Wales, Australia A$35.00-A$42.00 6 days ago

Sydney, New South Wales, Australia 6 days ago

Customer Service Consultant - Wedding & Events

Surry Hills, New South Wales, Australia 1 week ago

Customer Care Consultant (Contact Centre) - PT and FT opportunities

Sydney, New South Wales, Australia 8 hours ago

Rydalmere, New South Wales, Australia 1 week ago

Wetherill Park, New South Wales, Australia 1 week ago

Sydney, New South Wales, Australia 4 hours ago

Brookvale, New South Wales, Australia 6 hours ago

Turrella, New South Wales, Australia 2 weeks ago

Telstra Retail: Casual Customer Service & Sales Consultant MIRANDA

Miranda, New South Wales, Australia 5 hours ago

Telstra Retail: Casual Customer Service & Sales Consultant MACARTHUR SQUARE

Campbelltown, New South Wales, Australia 5 hours ago

Sydney, New South Wales, Australia 4 days ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Contact Centre Consultant

    2 weeks ago

    Sydney, New South Wales, Australia Belgravia Leisure Full time

    Join to apply for the Contact Centre Consultant role at Belgravia Leisure1 week ago Be among the first 25 applicants Join to apply for the Contact Centre Consultant role at Belgravia Leisure NSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017 A close-knit supportive team No cold calls - all warm leads and inbound calls Multiple positions available...

  • Contact Centre Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Belgravia Leisure Full time

    Join to apply for the Contact Centre Consultant role at Belgravia Leisure1 week ago Be among the first 25 applicantsJoin to apply for the Contact Centre Consultant role at Belgravia LeisureNSW, Gunyama Park Aquatic and Recreation Centre - Zetland 2017A close-knit supportive teamNo cold calls - all warm leads and inbound callsMultiple positions available...

  • Contact Centre Consultant

    1 day ago

    Sydney, New South Wales, Australia Buscojobs Part time

    Contact Centre Consultant - BlacktownLocation: Blacktown | State-Of-The-Art Contact CentreCommitment to ongoing training & developmentFree onsite parking | Monday to Friday, 9am to 3pmAbout UsPRP Diagnostic Imaging offers a comprehensive range of imaging services through a network of 34 practices across Sydney, Illawarra, Central Coast, Hunter, and Central...

  • Contact Centre Consultant

    1 day ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Contact Centre Consultant - Central CoastAbout UsPRP Diagnostic Imaging offers a comprehensive range of imaging services through a network of 34 practices across Sydney, Illawarra, Central Coast, Hunter, and Central West. We are excited to be entering the next phase of our growth and expansion plans. It is a remarkable time to join PRP, where we are...

  • Contact Centre Advisor

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $54,000 - $72,000

    We are a tight-knit, collaborative team focused on delivering exceptional customer service.About Our RoleOur team is responsible for managing various leisure and aquatic centres. We employ individuals in roles such as lifeguards, instructors, fitness coaches, centre managers, and corporate professionals. Staff members have the opportunity to work across...

  • Contact Centre Consultant

    4 weeks ago

    Sydney, New South Wales, Australia Weploy Full time

    Simplify Your Job Search with WeployAt Weploy we're on a mission to make recruitment, not suck. We make finding work simpler and better. Our in-house technology instantly matches talented candidates (our Weployee community) with incredible job opportunities across Australia. Whether you're looking for flexible, hybrid, or remote roles, Weploy connects you to...

  • Contact Centre Experience Specialist

    1 day ago

    Sydney, New South Wales, Australia beBeeCustomerService Full time $35,000 - $42,000

    Job Description">We are seeking a passionate contact centre consultant to join our team. This is an exciting opportunity to meet and exceed customer expectations, winning over new customers and increasing customer loyalty.The successful candidate will provide excellent customer service, respond to customers' needs or concerns, and ensure the quality of...

  • Contact Centre Consultant

    1 day ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Contact Centre Consultant Tuggerah jobs in New...Jindabyne, New South Wales The Realise GroupPosted 8 days agoJob DescriptionJoin our teambr>We are looking for Customer Service Reviewers to visit retail outlets and report back on the store presentation, service, selling skills, cleanliness etc.This work involves posing as a customer whilst making detailed...

  • National Customer Contact Centre

    11 hours ago

    Sydney, New South Wales, Australia Downer Full time

    Join or sign in to find your next jobJoin to apply for theNational Customer Contact Centre - Customer Service Consultantrole atDowner2 weeks ago Be among the first 25 applicantsJoin to apply for theNational Customer Contact Centre - Customer Service Consultantrole atDownerWe are looking for Customers Service Consultants to join our team at NCCC.At Downer we...

  • Contact Centre Transformation Specialist

    2 weeks ago

    Sydney, New South Wales, Australia beBeeCustomer Full time $100,000 - $140,000

    Strategic Customer Engagement LeadDeliver exceptional customer service and drive business growth through strategic engagement with government agencies.This role will focus on reimagining the contact centre experience, working closely with stakeholders to leverage AI, automation, and empowered agents for increased efficiency and citizen satisfaction.About the...