Client Advisor

1 week ago


Australia Scanlan & Theodore Pty Full time
About Scanlan & Theodore Pty

Scanlan & Theodore Pty is a renowned Australian luxury fashion house that embodies elegance and sophistication. With a rich 40-year heritage, the company has established itself as a leader in the industry, blending tradition and modernity to create exquisite products that cater to the needs of discerning women.

About the Role

We are seeking a part-time Client Advisor to join our Pacific Fair Boutique team. As a Client Advisor, you will be responsible for delivering exceptional client experiences, achieving productivity targets, and contributing to the success of the boutique. This role is ideal for individuals who are passionate about the luxury fashion industry, styling, and enhancing the client experience.

Key Responsibilities
  • Embody and inspire exceptional client experience standards in presentation and behavior, aligning with Scanlan & Theodore Pty's standards.
  • Consistently strive to meet boutique and individual productivity targets.
  • Build rapport with clientele, establishing a loyal client database and maintaining long-term relationships.
  • Leverage Client Relationship Management (CRM) tools to cultivate brand loyalty.
  • Become a subject matter expert in product knowledge, fabrication, and personal styling to enhance client experience.
  • Support the management team in creating a collaborative, sales-focused environment.
Requirements
  • Previous experience in a similar position in the retail industry.
  • Ability to work within a team to achieve store targets and KPIs.
  • A brand ambassador with a natural ability to build rapport and develop client relationships.
  • Consistent part-time availability across three days per week.
Why Work with Us?
  • Competitive salary package.
  • Opportunity to work with a talented and passionate team.
  • Seasonal wardrobes.
  • Excellent bonus structures and incentives.
  • Training and development.
  • Company progression.

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